If that is what you’re talking about, it simply pops off, there are three clips down the right side and three down the left side. You could replace water lines, etc while you are there. The ice shoot has grey mildew and the water valve also has mildew. Then depress your water dispenser switch and see if water begins shooting out. JD – Something is probably frozen. That should do it. How can I replace this tube. What causes this and how do I fix it? Check for large items, such as trays, platters, food items (like pizza boxes), and ice behind the ice bin that may interfere with door closure. That is definitely an issue! I had taken a hair dryer to the inside of the freezer door right behind where the water is dispensed. It then passes through a hose to a pan in the back of the unit where it evaporates. Unplugged fridge for 3 days no change. A few weeks later it only worked for a few hours at a time. hose to ice cube trays pulled it`s self to back of fridge, ice dispenser auger might have done this, can I just pull the hose back out to the trays. Removed the bulb and they work again. I have seen some designs that just used a large coil of supply line in the fridge behind the bottom drawer. Can you return it? carousel. We have worked on this thing till we are ready to toss it! When we went to put a new one in, I appreciate your help! He then cut the old heater assembly off and applied wire nuts to those wires. I know the problem after you add the heater kit there isn’t much room to get the parts back together with the wire nuts, etc. But it does sound like that is it. As skeptical as I was about the fix, I tried it and it worked. It has some water in it, but certainly is not full. From what I can tell, there is no water filter. Thanks for the reply – I will need some help to get the fridge pulled out from a tight compartment so I can find the model number and check the line in the back. !Never mind that the referig. The ice-maker has stopped working but the cold water supply still functions (at pe … Repairing or replacing the gasket will usually clear up the issue. How can I solve this problem? I have water leaking on the floor now, and the water dispenser has been frozen over a year. GE Electronic Refrigerator Defrost Problem Note: This section applies to all GE side-by-side, some GE top freezer models, and some GE bottom freezer models with main control boards. https://handyguys.wpengine.com/2518/replacing-water-tank-and-lines-on-ge-side-by-side-refrigerator/. Nor does it get in the way when making repairs to the water and ice control panel. I get water now, as the repair people who fixed my “flapper” put in a heater in my door dispenser and I make ice! In addition, when you install a PRV you’ll also need to install an expansion tank near your water heater. When we left the condo for several months, either the water dispenser let loose and water was sent all over the floor or the freezer defrosted and sent water over the floor, resulting in mold. The water/ice dispenser has stopped working a couple of times due to someone going from ice to water too quickly. My side by side Hotpoint water dispenser quit working one night, then we noticed the water filter in the refrigerator (not freezer) was frozen, then it flooded out while we were at work and everything inside was hotter than room temperature. Please help! Much easier than unloading the entire freezer section and leaving the door open for the day. of the information you provide here. There is a loud clicking noise, maybe 4 to 6 clicks and then a few minutes later Crash! ……please! First: I “warmed up” the freezer section by changing the setting from 5 to 4. I think it needs cleaned or lubricated. Both water and ice stopped working, I believe after I changed the filter, but not certain about that. I fear prying it off may break the trim piece. When the flapper broke prior the ice buildup was even worse. I have a side by side G.E fridge When u try to despense water with the light bulb in no can do.So took it out and works good for a while and the works some what but not good any ideas why this is happening. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. Perhaps – Check out this video Ge SIDE-BY-SIDE REFRIGERATOR 25 Pdf User Manuals. Several years ago, we came home to a flooded kitchen. I cleaned all the mold & crud, applied oil to the plunger. thank you so much! Thanks. It is purely decorative and is not attached to the control panel or any of the other components. I am told it freezes about 2 inches back from the spicket……Our power went out yesterday for 4 hours and my water is unfrozen. Other than the ice maker noise the unit works fine. The wiring harness is in direct contact with the cold water line. Any thoughts? My ice maker quit working on my 4 year old Kenmore side by side about 6 months ago. The fact this is one of the cheapest GE side by side refrigeratorsdoes not mean it lacks any of the essential features. I have been trying for a month to fix my GE monogram fridge. Phil. Taking the third position is KitchenAid’s side by side refrigerator which… The water tube can still be frozen where it goes from the coupler that you disconnected to the water dispenser. Vegetable drawers etc replaced as always. This video seems to be very helpful. All Models Parts. How to Replace the Light Bulb in the Freezer of a GE Profile Side-by-Side Refrigerator. Eventually, this method stopped working. Anyone had luck with that? With the solenoid pointed in to the cup, have a friend press the dispenser switch on the front of the fridge as if they were going to fill a glass of water. Or you can run the “force it on” test as shown here; https://youtu.be/3UoinsX-2p8. My 2003 GE side by side refrigerator has been (knock on wood) relatively trouble free except for having the defrost heater replaced a few months ago. You need to install the GE heater element. Those valves can clog up over time. Model: GE side by side stainless steel gss25tsre.SS. I took the cover off the bottom of refrig. No need to clean the line. Don’t be so sure. Are there multiple dispenser switches? https://www.youtube.com/watch?v=8CVCVAInKug#t=180 Enter the model number in the search below this post to find the parts you may need. Now the issue is the intermittent working of the dispenser. Where else can I look for it? Let us know if that works for you. Any ideas? In any case, let’s assume that it is connected to the hot water line–From 11pm to 6am, no one uses the water dispenser, that’s a 7-hour duration in which no one dispenses water. The water or ice gets stuck dispensing, and you never know if it is going to stop. It feels extra cold in the refrigerator area but the freezer is working fine. However, suddenly, the ice is getting blocked up in the shoot and not coming through the door flapper. Thought this might be the isssue(corrosion like posted above) but it was not. I have a GE side by side refridg that the water was always freezing up and I would take the hair dryer for about an hour to thaw out the lines. You can test the heating element for continuity, it should NOT be “open” and should have continuity. Staff member. Me and my boys love cubes. What is the part called , where to get a new one, and how to take apart the front You saved me $300!!!! I love mine. Again, thanks! I read several Boards online, and here’s is what I did, and how it was fixed, my case. Try shutting off the water at the saddle valve (if you have one) and then back on again. Am I stuck having the service man come out? I’m an appliance guy and have created a tool that can thaw a frozen dispenser line in about 30 seconds. This should help you to determine if your issue is electrical. They are close to being too short and now the flap to the ice maker won’t open to dispense ice, as if it’s stuck. It does produce ice cubes but we don’t get much. All. They were both very helpful in diagnosing problems with my own GE Profile fridge, so thank you! what can i do? After I defrosted the freezer, the ice dispenser will only dispense crushed ice, not cubes, when I press the cube button, and makes a lot of noise doing it. I have a GE side by side with the water/ice dispenser … my concern is that the “trigger” to dispense is getting progressively more difficulty to activate … I am concerned that at some point it will break. Look for parts that match your current symptoms and have at it. We have always had room-temp water dispense until this happened. Lever was a little harder to push for several weeks before it stopped. What can I do? My GE Artica PSS25NGMDWW started to exhibit the following behavior after 13 years of trouble free operation. I followed all of the suggestions and went step by step to figure this problem out, and of course it was the last step. The other cause of this problem is when the main control board located on the back of the refrigerator stops working correctly. I have a GE side by side and the water and ice dispensers both stopped at the same time. You may have to … You can open up the kick plate at the bottom of your unit and look for the coupler under the freezer door where the water line is routed from the back of the freezer up to the dispenser. If the back of the freezer compartment is covered in more than a very think layer of frost, the evaporator coils are likely frozen, which will cause improper cooling in the unit. Wires look fine. Thank you for this post. The designer demonstrates it here; https://www.youtube.com/watch?v=DjL-LV9HRp4. Defrost problems causing the freezer coils to freeze up which makes freezer and refrigerator compartments too warm. Surprisingly it worked! Thank you in advance! Jun 29, … I had to repair the water feed line which was damaged during remodeling and do not recall seeing any type of valve on the back of the unit, it appeared to me that the supply line went directly into the frame and into the filter. My refrigerator is leaking, sweating, or collecting moisture between the doors. I did remove button board and PWB to inspect but did not see any broken components. It refuses to change from warning stage even tho a new filter has been installed. I had the same problem with the flapper not closing and ice forming. GE, or General Electric, is an American appliance manufacturer headquartered in Fairfield, Connecticut. I’d be greatful if you’d link to my site for your readers that are interested. The heat shrink tubing will seal the connections from the water vapor (unlike the crimp connectors). I have a similar issue as Sandy above with a GE Profile side by side in that while getting water from the door it starts rattling like hoses banging on the wall behind the unit and water slows to maybe 1/3 flow and then may eventually stop. Sometimes the gears get messed up. I had the same problem. Watched your video – the light still works in the door – the opening for the ice to come out is stuck open – cold air is coming out of opening – water/ ice is not working now. Is it an easy task to replace this part with a new one? One thing to check. Problem POSSIBLE CAUSE AND REMEDY; Freezer does not operate • Temperature control is in OFF position. Our side-by-side GE Profile Arctica refrigerator forms ice inside the door above the opening for water dispenser. I cut out the coupler and reconnected the wires using appropriate crimpers and electrical tape. Help?? Great Video! Had a repair man look at it and he said that everything was working and that replacing the insulated line would do no good. So, if there is no obstruction, then the electrical solenoid must not be releasing. Any suggestions in how to fix this or do I need a new ice maker? Today there was dark drainage from behind water dispenser I cleaned with diluted vinegar solution sprayed. The fridge and freezer are cooling just fine but my digital readout shows 72/89. Is it rusted or green in color? Schedule Service . You guys are great! GSS20 Series refrigerator pdf manual download. After cutting out the connector and rewiring, everything works! Next. Wow, we must have the same refrigerator. When I read about the falling shelves, add me to the list. Refrigerator Troubleshooting Let us show you how to fix it yourself. Temporary solution was to remove back wall panel of freezer and melt ice on coils with hair dryer. Thanks everyone…. John. Tag: ge side by side refrigerator freezing food. Any idea what caused damage & is there anyway to correct the problem? The “reset filter” button switch and LED appears to work. Thanks! GE Side by Side Refrigerator Water and Ice Dispenser Problem 1. This morning, however, I pour ice and then water into a large glass, and the ice was melted before I finished filling the glass… the water dispensing was that hot. We went to change our water filter, which we’ve done before with no problems, and immediately the water dispenser stopped working. I have a GE Profile Arctica side by side-model#PSS5SGMA. Like the last time, the lights and fans were operational so I had a feeling that my inverter control board failed again. Glad I got it fixed at no cost (this time), thanks to other people’s postings. After 5 minutes it starts all over again. After 4 weeks from when the dispenser stopped working, the dispenser went dead for good. Regards! But, following your advice, I performed a connector-dectomy and the problem was solved. What a mess. I’m a fan of installing the heating kit, I have mentioned it on here and elsewhere but for a quick fix this Ice Surrender tool is quick, simple and easy and won’t damage anything. Mine is doing the same thing…. Required fields are marked *. GE 21.9-cu ft Counter-depth Side-by-Side Refrigerator with Ice Maker … Thanks for your help. The biggest issue has always been a defrosting issue from bad design. Perhaps this is your issue? The ice and water will continue to eject out of door after glass removal. A better fix is to solder the wires and then cover the connections with heat shrink tubing. I removed the bulb and now water will dispense but it comes out in spurts, not a steady flow. With time, you may need to troubleshoot your refrigerator's ice maker or even reset it. GE Profile Side by Side Refrigerators. Any suggestions on what to try next. Right, because guns are funny and should be played with and kids should get this idea from adults so they can see how not serious guns are. I saw some people suggest cleaning saddle valve. about every hour ice maker seems to cycle and makes a loud thumping sound for about 30 minutes Looked at water reservoir and it did not appear frozen, it appeared to empty. It isn’t one we have dealt with before. You do not need to remove the trim piece at all. I’ll get a new bulb and see if the three will work together. Hmmm, very weird. However, I can feel ice cubes in the dispenser. The filter could be inline or built in to te frige. Hmmm, That is a tough one. Excellent! It could even be accidentally connected to the HOT! Linda: Thanks for taking the time to write your comment. The drip pan is directly behind these wires and warm moist air is being blown directly over these wires every time the defrost fan comes on. To test it out, rather than go to the hassle (and potential hardware floor damage) of pulling out the fridge to partially cut off the water at the valve behind it, I simply went to the main water valve for the house (it should be near your water heater) and cut the water off there. Joined Feb 21, 2020 Messages 5 Location Virginia. It can be difficult to choose the best GE refrigerator for your home, considering a wide price range from under $799 to well over $2,999. It sounds to me as if you had an extended power failure and the freezer compartment defrosted. Mold is growing like crazy in there since my control board crapped out and I refuse to spend $800 to replace that board. This constant light will produce a small amount of heat and could bring your refrigerator temperature above the level you want. Ft. Side-By-Side Refrigerator. Put in the model number of your fridge. Apart from that, the fridge is a great choice for those in need of an energy-efficient refrigerator since it is energy-star rated. We have tried to turn the tubing it helps for awhile but goes back to rattling. Watching this video was as if someone was describing MY fridge! I am having the same troubles with my side by side. Funny thing water isn’t compressible but air is. Do you think it could be the switch?? Several factors could affect its ability to keep cool. The flapper may need adjusting or your solinoid went bad. The heating element is not separately replaceable, you have to do the whole icemaker. Moisture leaked below black dispenser on the freezer door until repaired by GE. I’ll have to confirm that with the fridge out, but we looked back there before. Let a ice cube melt to see what the green stuff is and it is soft. Recent Posts. Lately our water dispenser has been making a jackhammer type noise intermittently. However, in your case – you have a single switch that controls both the ice & water via a single paddle. You should be able to drain a cup of water down the hole. See this video, What is interesting is you had similar issues on two different units. GE - 23.2 Cu. Chat (offline) Sears Parts Direct . I think you’ll find that the dispenser switch has gone bad. The only available parts related to the dispenser assembly is the actuator and door switch to allow ice to drop. Register this Appliance. That could get things going again. A knocking noise in the middle of the is driving us nuts. Sears Parts Direct has parts, manuals & part diagrams for all types of repair projects to help you fix your side-by-side refrigerator! My dishwasher problems (and fixes!) If you cannot get a finger under the bezel, try a plastic spatula, plastic putty knife, auto body trim tools, or believe it or not a guitar pick. Still makes ice, auger motor also stopped working. Follow that line to where it connects to the main plumbing pipe. AMAZING! it will take you to a page where you can see all parts available. https://handyguys.wpengine.com/1253/whirlpool-refrigerator-repair/ My side by side refrigerator doors are not aligned. Thanks to http://www.youtube.com/user/R0bCB for the visual effects! Oh I was ever hopeful :0( back to the drawing board then I guess..if I find a solution will let you know thanks anyway. took off the kick plate at the bottom and when i disconnected the water flow and pushed on water on door it came shooting out of the tube in my hand…so not sure where my problem is. Just run the water long enough to flush out the old standing water and you should be good to go. Thank you very much! The Handyguys are not appliance repairmen and we have not researched the flapper issue. If not, it’s a bad water valve. We also have installation guides, diagrams and manuals to help you along the way! I tried using a hair dryer to it and it will not thaw it out. I am so excited to report after rewiring the connector, as the video showed, my ice/water dispenser is now working again. He was great! Sounds as if the air risers in your plumbing system are filled with water. It’s in a comment by “rajmmanohar” on this page: http://forum.partsdr.com/showthread.php?1168-GE-Profile-French-Door-Water-Dispenser-Making-loud-noise-after-changing-filter. Forty two hours later (thus, nearly 2 days) – – and voila’ – I now have water dispensing again. If you don’t need an abundance of freezer space, this is a nice side-by-side fridge, and given its numerous features it is a good value for the money. If dirty coils arent the problem, check and reset the temperature in the food compartment. Questions: how do I clean this area properly? To start troubleshooting your refrigerator: 1) … The water is slower but does dispense into a glass. Holy crap!! It has a link for a control board but when you click on the link it states that there is no part available. Just before ice stopped, it delivered crushed, with ice button on. That warm moist air will condense inside the crimp connectors and start the corrosion process again. As time goes by, your other plumbing appliances (washing machine, dishwasher, water heater, faucets, etc.) That sound very very similar to the issue fixed in the video. What do I do to repair the cube and crushed ice dispensor problem Thanks. Shelves too small in freezer causing them to crash to bottom of freezer. I have turned off the icemaker and really don’t need the water line. Is this an unprecedented problem? I am assuming from what I have read on your site that the device on the back of the fridge is the water dispensing valve. The panel at the top in the refrig is out except a blinking “HRS” code. GE, or General Electric, is an American appliance manufacturer headquartered in Fairfield, Connecticut. thank you. Icemaker is getting water, but when it’s time te push the ice out, it seems lacking strenght. After searching the internet for answers there was an easy solution. Then I popped around on the Internet, and used the following solutions recommended by various people (THANK YOU!!!!). GE sent replacements.. 2. I also have an RO filter at the kitchen sink. What should I do? Shop the Collection. 38 items. Discharge line from filter assembly was clear, but couldn’t get air through the supply side (in either direction). (It also dispenses water OK). Unfortunately that wasn’t the problem. I just replaced the water filter but when I first put it on I forgot to fill it with water before installing it. The guy in the video was able to push the line right in. My GE refrigerator (model PSC25MSWC SS) has been one problem after another since I bought it (5 repairs in 7 years). Plug in your model number and you will see what parts are available. I’m a middle aged woman and was able to fix that by following your video on how to replace the water tank. You need to install a pressure reduction valve on your main water line to reduce the water pressure to no more than 60 psi. Has anyone ever seen this happen; any suggestions please!! Here’s a video that explains the entire process and gives you the model number: http://www.youtube.com/watch?v=BdNX3LteJTw. My G E refrigerator in door water dispenser that you push to get water is broken and needs to be replaced. Search for parts for your fridge. The saddle valve, if you have one, is at the end of the water supply line, where it connects to the water pipe of the house. Learn how your comment data is processed. have a side-by-side fridge less than 1y/o. Let’s review previous problems with this unit. I left off for about 2 minutes to see if it would reset. For reference I have a GE Profile Refrigerator with Model# PSS26MGPA WW. You should hear & feel a small click when the dispenser is fully depressed and another when you remove the glass. The wires get cold and when that warm moist air blows (from the evaporator pan), the water vapor condenses on the wires. Used the existing copper water line and also replaced the water filter. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel. I have actually seen this same issue. I ignored the water in door not working. Look for the water supply line. Recently I put the hair dryer in the space where the actual dispenser is located and left it in there wedged for about 10 minutes. I know this is a really old thread, but IF you had this recently repaired, and after the repair, ice does not come out through the flapper, then it means the flapper door assembly is not installed correctly. So you don't have to wait around for a refrigerator repair person or pay one, either. Watched your video – the light still works in the door – – water/ ice is working. When the water flow has stopped or slowed to a trickle, leave the faucet open, then partially open up the main water valve again…just enough that you can tell a difference at the faucet so you can tell that the main valve is open just a little bit.

Homeowners can fix a refrigerator that is not cooling by first unplugging the unit, and dusting the condenser coils using a coil cleaning brush. Ive never had fridge with ice maker and i bought one its ge side by side but have no clue how get it work where and what hose needs be hooked up or anything….please help…. With a complete defrost of the freezer and no fan running to evaporate the water, the evaporator pan could have overflowed onto the floor. Replaced filter with bypass and the problem was still there. Hi, i have a kenmore side by side and the water dispenser is not working but i remove the pur filter and it work, i replace the filter with a new one and still not working when the filter is in, only works without the filter. About half the time it works just fine. See if you can follow the line, maybe use a hair dryer to warm it up if you can get access to it. My GE refrigerator had the exact same problem that you show in your video. (I.e. I’m hoping it’s not an $800 fix. Now the back plastic part 355 (rear plug on auger that helps keep ice in bucket) kind of being smashed apart. I have not seen this as often. The switch I am referring to is the dispenser switch (part number: WR23X10783) which seems pricy at $46. I s hold have listened to my gut and told him to back off, as the wires barely made their connections to the control board. Yikes – You might try and see if you can buy a new door online or just replace the fridge. Sorry if you’ve written about this before! I have a problem that I have not found mentioned anywhere.