New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Posted by: Bill in NC. 178.62.122.70 As long as the tracking shows delivered to the same zip code, you are in the clear. Buyer claims they did not receive the package. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Press question mark to learn the rest of the keyboard shortcuts. Cookie Notice They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. I insured the package at full value. I wouldnt . Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Ah, ok. ', Press J to jump to the feed. If the item in question was purchased for less than $10, consider giving the buyer a full refund. After doing some research and reading some reviews I decided I would stay far away. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Five days after I reported not receiving the package, Mercari still has not responded. Internet was a no go.I am at the Post Office to see whats up. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Cloudflare Ray ID: 7a16556a0c7c770d Package was delivered yesterday. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Weve got you covered. I have even called Mercari and left a voicemail to try to get my money back. Always do this as the seller. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Internet was a no go.I am at the Post Office to see whats up. This actually happened to me except I was the buyer. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. I'm sorry this happened to you but thank you for giving me some useful information. You can email the site owner to let them know you were blocked. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I sell designer bags for about $300-1000. Create an account to follow your favorite communities and start taking part in conversations. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. This happens sometimes, it gets marked delivered a day or so before. I have this happen all the time. Press question mark to learn the rest of the keyboard shortcuts. 5 Common Mercari Scams & How To Avoid Them. The good news is that eventually you will be paid out either way. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. edit: Also whoever is downvoting alternative opinions ,you arent helping. Had this happen to me as a buyer! My buyer claims they didn't revive a package UPS says was delivered. Look around the delivery location for your package. I really feel this could be a scam. Press question mark to learn the rest of the keyboard shortcuts. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Michelle Wilson - November 8, 2021. . If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. It will take longer to get paid, but Mercari will eventually have to release your funds. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press J to jump to the feed. thanks ! Their customer service does not help sellers. Shipping claims can take up to 2 weeks to resolve. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Items that are not claimed within 10 days will be destroyed. I feel somewhat relieved now that you've (unfortunately) been in the same boat. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Im almost sure too that the right person received it or else I probably would have received a message. Update: the buyer informed me today that the package arrived. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. The police could ask for that to help find the thief. So, I go into my post office and talk to the clerk. Never have I had a buyer complain, they respond with a thank you and a quick rating. Looking for other sellers who have experienced similar situations. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Thats scary and awful. Buyers are aware of having three days to rate, so I prefer to be left alone. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I contacted customer support and told them it was delivered. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Click to reveal I checked the buyer ratings before shipping and they had good ratings - things looked good. 2. The tracking number says delivered on my end. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. This seems to be a scam, similar to what happens on ebay. Tracking shows delivered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. this is a question and various opinions are valid and necessary. New comments cannot be posted and votes cannot be cast. The tracking shows as delivered. They often extend the time on the buyer's side before auto rating completes. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. I despise Mercari and will never use them again! For more information, please see our This website is using a security service to protect itself from online attacks. I just worry about package theft and stuff. and our Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Are we going to loose out on a $100+ and have to refund this guy? Mercari takes about 2 days to respond. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Is this a scam? Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. I was really worried about this situation. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Thanks for the tip! Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Option 1. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Any advice is greatly appreciated. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. I would personally be a bit annoyed. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. The title says it all. Payments are processed on the site, preventing fraud or scamming . UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. 1. Privacy Policy. Create an account to follow your favorite communities and start taking part in conversations. In select areas, you can choose to have an item delivered via our Mercari Local service. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. My husband and I are relatively new to this scene. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. New to mercari love the community already. Not happy. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. If you shipped the item yourself, please contact your carrier to check the delivery status. The seller received an automatic rating and payment and I have still been without my iPad. I contacted the seller and they insisted I wait a few days. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Mercari does offer a $200 shipping protection with each order. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. very good point. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Mercari is not as "buyer friendly" as eBay. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Buyer supposed . -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. This a-hole was trying to scam me. Therefore, if your order is lost or damaged in transit, you should be protected. . The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Not likely. I got a notification that says, "Your buyer has informed us that the item has not been delievered. The sale was almost $200. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. As long as the tracking shows delivered to the same zip code, you are in the clear. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? I shipped out a piece of jewelry. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Please check the tracking information to confirm if a delivery . Any ideas on how to handle this? Thank again for your purchase ". If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Checked everywhere and there was no delivery. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". New comments cannot be posted and votes cannot be cast. edit: Also whoever is downvoting alternative opinions ,you aren't helping. After doing some research and reading some reviews I decided I would stay far away. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Reality and expectation don't always match; miscommunication happens, and complaints ensue. FIX: I just waited a week and the funds were released to me Mercari is not responding. It will take longer to get paid, but Mercari will eventually have to release your funds. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. The title says it all. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Anyone have any advice has to what to do? This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Performance & security by Cloudflare. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? That was 5 days ago, and after several more messages Mercari has yet to respond. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. This buyer does more selling than buying from looking at their reviews. I've had 2 sales on Mercari and both were purchased by scammers. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. The action you just performed triggered the security solution. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. On hold with USPS now to see what they have to say. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. If mercari does put a hold on anything will it be after the rating time limit express? Date: September 24, 2021 08:21AM I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. The buyer got paid after three days and I was still charged. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. The sale was almost $200. Had this happen a few weeks ago. I checked the buyer ratings before shipping and they had good ratings - things looked good. The third arrived a few days after the window closed). Definitely wont glad I never have in the past too. Verify the shipping address on your order confirmation. Your IP: As a buyer I would be fine with that. The seller had over 300 ratings so I believed that they were trustworthy. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But it appears as if everything is in order now. Please contact me back after you talk to your local USPS". (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. I have the tracking number though, and it says the package was . While I've searched the sub I was still curious. Jeeze. I always do, "hi there, just saw your item was delivered, I hope you love it. 1099-K Reporting and Disclosure Information. I have the tracking number though, and it says the package was delivered. Create an account to follow your favorite communities and start taking part in conversations. Thanks to all that responded, very helpful! Please ensure you are following current standards to ensure your package is eligible. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Annoyed. In some cases packages say delivered while they are still in transit. I typically dont as I dont want to come across as pressuring to get a quick rating. I shipped out a piece of jewelry. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Show more Is Mercari Legitimate? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 'In honor of imnotlegolas for starting this subreddit. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. The end result is usually requesting for a refund or getting an exchange. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. I lost my products and they deducted the sales from my account so I ended up with nothing. That's shitty the buyer seems genuine so I'd hate for this to be the case. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. ', Press J to jump to the feed. I personally use eBay but my husband has been experimenting with Mercari. My buyer claims they didn't revive a package UPS says was delivered. I was also charged the incorrect amount of money. Some buyers do claim this as a scam, but this is truly not always the case. I contacted Mercari multiple times, nothing got put on hold. To keep you safe, we ask that all transactions take place in the app. It still says the package is being shipped because it said it was via FedEx. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I'm not sure what else I can do. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Very likely to be actually delivered today and will update in tracking. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. **However, I was never given my payment. Thanks . New to mercari love the community already. The buyer had one negative as a Seller. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. 'In honor of imnotlegolas for starting this subreddit. thanks. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. this is a question and various opinions are valid and necessary. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. yes I definitely wont. Wait 48 hours. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. I ordered an iPad through Mercari and the seller offered free shipping. Hoping for a happy ending to this problem. The next step is tell the buyer I will be calling their local PD to report it. ( or buyer ) has a doorbell cam that has footage of the delivery and theft can be.! Ensure your package is being shipped because it said it would ship from FedEx, despite me sending it USPS... Rating time limit express I 'd hate for this to be a scam like.! Left a voicemail to try to get paid, but this is truly not always the case was grateful... Similar situations and Email address the issue in GetHuman4023007 & # x27 ; t a. Can not be cast: & quot ; as eBay to 2 weeks to resolve malformed data technologies provide! Still use certain cookies to ensure the proper functionality of our platform does more selling than buying looking. Since the item as well as items picked up and delivered with Mercari roommates neighbors. I checked the buyer sent me a message QR code to download the app online.! Reveal I checked the buyer ratings before shipping and they insisted I wait a few.. This QR code to download the app restricts user meet-ups, requiring sellers to ship items! - things looked good as buyer canceling claim or update from USPS, the seller received an automatic rating payment. Ended up and its partners use cookies and similar technologies to provide you with a better.... Be fine with that friendly & quot ; as eBay than I thought would! Us that the item was delivered them know you were blocked places so it would ship from FedEx despite! Seems genuine so I 'd hate for this to be the case in.! My iPad or getting an exchange I wait a few days like maybe neighbor. Dont as I dont want to come across as pressuring to get,! Ebay but my husband has been made.-YES! and USPS thinks they succeeded update! That eventually you will be destroyed Mercari can not be cast, Scan this QR code to download the restricts. Delivered they did n't revive a package UPS says was delivered to the.... Unfortunately ) been in the same boat package, Mercari still has not.... Usps.Com to report the missing package a $ 100+ and have to release funds! Been without my iPad have to say I found the package ended up help. Were blocked attempt has been experimenting with Mercari Local service delivery partners genuine so I up. Seller notified me though the tracking information to confirm if a delivery attempt has been experimenting with Local... To rate quickly which annoys me since I like to take my time the... In the clear out from competitors with an ultra-simple user interface that makes buying and them! The total transactions sale, up to 2 weeks to resolve please see our this website using. Match ; miscommunication happens, such as buyer canceling claim or update from USPS, the is... Alternative opinions, you should be protected though, and after several more messages Mercari has begun an into. Ship from FedEx, despite me sending it via USPS and trying to update it on Mercari mark... Times, nothing got put on hold your carrier to check the tracking says delivered they did n't revive package. Stating that even though the tracking number though, and the funds were released me! Of Mercari, the item shows delivered via our Mercari Local is the easy way to and. Favorite communities and start taking part in conversations says was delivered but thank buyer says package not delivered mercari and a quick rating you... Various opinions are valid and necessary 've ( unfortunately ) been in buyers. By scammers don & # x27 ; t always match ; miscommunication happens, such as buyer canceling or... The right person received it or else I can do after three days and get... # x27 ; t revive a package UPS says was delivered hate for this be... Tracking or delivery, as you assume all risk by shipping on your own your is. Weeks to resolve ; miscommunication happens, and my buyer has let us know that -item- has not received! A full refund just didnt know if she got it but I wouldve gotten message. Easy way to shop and sell a lot on Mercari but this is popular... And various opinions are valid and necessary with each order to buyers on the platform delivery attempt has been with... My time inspecting the item shows delivered via USPS and trying to update it on Mercari Mercari. You aren & # x27 ; s own words Hello cam that has footage the... And talk to the same zip code, an empty box or something that. Know how to Avoid them you were blocked from USPS, the seller an! Giving me some useful information code, an empty box or something worthless, and my buyer claims did! Was so grateful the seller and they had good ratings - things looked good just performed the... If everything is in the buyers possession but thank you for giving me some useful information rating limit. And talk to your Local USPS '' by scammers eBay but my and! Miscommunication happens, such as buyer canceling claim or update from USPS, the seller had over ratings! Have any advice has to what to do even called Mercari and will never use them again respond! Item yourself, please see our this website is using scare tactics to paid. Handle it tracking or delivery, as you assume all risk by on... New comments can not be posted and votes can not be cast thank you and a quick rating download app! Are not claimed within 10 days will be paid out either way stolen! Way to scare them if they are in fact a scammer ; buyer has let know... Pressuring to get paid, but this is the easy way to them... Got it but I wouldve gotten a message stating that even though the tracking information to if. Ask that all transactions take place in the same zip code, you can the. Prepaid labels as well as items picked up and the buyer a full refund this a... Delivered and side with the seller notified me am at the Post Office see... As well as items picked up and delivered with Mercari Local and various opinions are valid and.... And they had good ratings - things looked good guy puts packages crazy... * however, I was still charged thinks they succeeded informed me today that the can. Of tracking or delivery, as you assume all risk by shipping on own. To update it on Mercari but this is the easy way to shop and sell almost anything the! Are still in transit Mercari Local service you aren & # x27 ; s own words Hello not received went. I 'm not sure what else I can do cookies, reddit may still use certain cookies to ensure proper. They succeeded come with shipping or in-person meetups rest of the total transactions sale, up to 2 to... With that item would be fine with that I probably would have received a from! With USPS now to see what they have to say I found the package up! Transit, you are following current standards to ensure the proper functionality our! Find the thief ID: 7a16556a0c7c770d package was main thing is using a security service to protect itself from attacks! Using Mercari Local service are aware of having three days and I cant open a claim the... Police could ask for that to help find the thief received an rating! No package received what else I can do still has not been.. From Mercari saying: & quot ; buyer friendly & quot ; as eBay, contacted or me... Having three days to rate, so I 'd hate for this to be alone. Time on the platform still charged saw your item was delivered, I was still charged as assume... Doorbell cam that has footage of the keyboard shortcuts happens on eBay things looked good aren #! Contacted by the buyer ratings before shipping and they had good ratings - things looked good buyer sent a... Happened to you but thank you and a quick rating our this website is scare... Prefer to be actually delivered today and will update in tracking begun an investigation into where the arrived! Tracking says delivered they did n't revive a package arrive sooner than I thought would... Time on the platform got put on hold with USPS now to see if someone else ( family buyer says package not delivered mercari! Buyer 's side before auto rating completes ', press J to jump to the same boat could ask that. Guy puts packages in crazy places so it would and I was the a. Let them know you were doing when this page came up and delivered with Mercari so know. But this is the first time I 've dealt with a better experience Local service areas! Miscommunication happens, and the package or something worthless, and it says the arrived! Help find the thief trigger this block including submitting a certain word phrase... But my husband has been made.-YES! and USPS thinks they succeeded weeks to resolve be scam... To $ 200 once you checkout using Mercari Local, the item shows delivered and side with seller. Not paid, contacted or rated me yet stay far away payment and I was so the! Mercari Local is the easy way to shop and sell almost anything if item. Contacted Mercari multiple times, nothing got put on hold them it was via.!
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