None of the information on this page has been provided or approved by Verizon Communications. As a customer service representative, you may be required to communicate with customers over the phone or in person. Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. Tuition assistance Get up to $8K towards a degree and certification programs. Planning on getting position at Verizon. The pool is getting a new liner, gutter and deck, along with new filtration systems. Stay connected with news about careers, employees and the company. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. NJ. Sharonville Reviews may also highlight any negative aspects of a company that will help in evaluating it as a prospective employer. The Washington Wizards are spending $5,417,609 per win while the Atlanta Hawks are spending $4,833,429 per win Game Time: 7:30 PM EST on Tuesday February 28, 2023 Broadcast Info Live Stream: fuboTV. Although Bell Atlantic was the surviving company name, the merged company moved its headquarters from Philadelphia to NYNEX's old headquarters in New York City. Technical Product Owner, Anonymous Most Salaries Submitted Most Salaries Submitted Highest to Lowest Lowest to Highest Job Title Total Pay Base | Additional Total Pay Range Customer Service Representative 1.2K Salaries submitted $44,719 $37,562 | $7,156 $38K $54K Customer Service Advocate 172 Salaries submitted $46,373 $39,338 | $7,035 $39K $56K Customer Service Supervisor As of Feb 20, 2023, the average annual pay for a Verizon Engineer in the United States is $73,281 a year. Responsibility Officer, Executive Vice President and President Global Networks & Technology, Executive Vice President and Chief Strategy Officer, Executive Vice President and Chief Marketing Officer, Executive Vice President & Chief Legal Officer. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. For comparison, the title cashier at Verizon Communications earns $31,316 per year. The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. The average salary of Verizon is $91,284 in the United States. Here's a list of open jobs, locations, and release dates at Verizon. Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. INR You should also be able to communicate with other team members to ensure customers receive the best service possible. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. This makes it easier for them to provide customers with the best possible experience. | I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? How much does a Verizon Engineer make? Example: I would say that I am quite patient, especially in customer service roles where its important to help customers as quickly and efficiently as possible. This company would later become Verizon. The starting pay at Verizon Communications is $32,000 per year, or $15.38 per hour. All rights reserved. While ZipRecruiter is seeing annual salaries . The proxy statement includes footnotes and explanations of this information plus other information that is pertinent in assessing the overall value and appropriateness of the compensation information. Its important to remain calm and focused when youre working with customers to solve their issues. Working in customer service can be stressful at times. Competitive and very challenging environment. While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. Based on the company location, we can see that the HQ office of Verizon is in . Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. Overall my employment was a great experience. Then they added upgrades to the goal and started to really increase the goals. VERIZON COMMUNICATIONS INC Compensation by Company Data Year: 2021 2020 2019 2018 Select Other Years For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC Equity Cash Compensation Other Fiscal Year Ended in 2021 Enter an executive or company name For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. Our wireline network is only as strong as the teams behind it. All With the rise of remote work, customer service representatives are now able to provide support from anywhere. OH. Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The average Verizon salary ranges from approximately $27,000 per year for Inbound Call Center Representative to $161,000 per year for Support Associate. , Here's what people are saying about Verizon. 2 salaries reported. The proxy statement's main purpose is to alert shareholders to the annual meeting and provide them information about the issues that will be voted on during the annual meeting, including decisions such as electing directors, ratifying the selection of auditors, and other shareholder-related decisions, including shareholder-initiated initiatives. Example: I have experience working both as part of a team and on my own, but I find I am most productive when I am working alone. Cookie Notice Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. The governor wont be embracing the bill despised by landlords and supported by tenant advocates. In my last role, I had a customer who was having trouble connecting their device to the internet. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. You may also find the annual proxy statement by going directly to the company's website. You would also be responsible for resolving customer complaints and providing excellent customer service. Cost of living can vary dramatically depending on the part of the country you're in. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. Verizon. Were honored to receive these awards. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. rights reserved 2023 Info Edge (India) Ltd. Know if youre getting paid what you deserve. What your skills are worth in the job market is constantly changing. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. The benefits were excellent. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. The Gen Z survey respondents on average defined a high starting salary as $82,000. Very great film for the experience. Its important to be able to listen to and understand customers needs and respond appropriately. Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. This helps us work together more effectively.. Verizon customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their inquiries. On average, Gen Z women expected $6,200 lower than Gen Z men. The highest reported salary for an employee at Verizon Wireless is currently $131k / year, At Verizon Wireless, workers are provided with many options for pension benefits and other welfare benefits. Average Salary : $ 168 k. Female. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. In addition, customer service representatives may be able to move into other departments within Verizon, such as sales, marketing, or technical support. OH. This includes names, addresses, phone numbers and other information. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. By leveraging VoC, Verizon Customer Service Representatives can better understand customer expectations and provide more effective support. NOC Engineer And Shift Lead, Anonymous ", "Work life balance, Salary benefits and good appraisal. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. about careers, employees and Click on the name of the job title you are interested in to view the salary range and total compensation. Verizon Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. First time being sales at Verizon. Civil Engineer 17,106 per month. #vzcareers #fieldoperations #fieldtechs Follow us 1/3 Here are some companies in the same or similar industry as Verizon. Minneapolis It's a set of principles that describes our culture of integrity, respect, performance excellence and accountability. 1k company reviews, including all Just in case you need a simple salary calculator, that works out to be approximately $35.23 an hour. Employees working in the engineering organizational function also get paid well, with an average yearly pay of $88,917. The work environment was pleasant and people were friendly. To search for jobs in other locations, fill in the title and locations to begin your search. The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. VERIZON COMMUNICATIONS INC annual reports of executive compensation and pay are most commonly found in the Def 14a documents. "About This Company" data & logos provided by. Average Salaries at Verizon Popular Roles Bilingual Sales Representative $46,369 per year Director $167,068 per year Counsel $174,897 per year Sales Solution Specialist $37,418 per year Sales Representative $37,773 per year Account Manager $61,061 per year Management Solutions Manager $48,464 per year General Manager $63,521 per year Manager For comparison, the title cashier at Verizon Communications earns $31,316 per year. lakhs Cloud computing also allows customer service reps to quickly respond to customer inquiries and requests. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. , To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. Lead a team of 25K. Provide excellent customer service to all customers, responding promptly and professionally to inquiries, Handle incoming calls from customers regarding billing issues, technical support, product information, account changes, and other related topics, Utilize multiple systems to access customer accounts, troubleshoot problems, and provide solutions, Resolve customer complaints in a timely manner, escalating more complex issues as needed, Educate customers on products and services offered by Verizon, upselling when appropriate, Maintain accurate records of customer interactions and transactions, Follow established procedures for proper escalation of unresolved issues to the appropriate internal teams, Provide feedback and recommendations to management on ways to improve customer service processes, Remain current with system information, changes, and updates, Participate in team meetings and training sessions to stay informed of new developments, Assist with special projects or tasks as assigned, Adhere to company policies and procedures at all times. 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