This comment was posted by a verified customer. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. Pine Brook, NJ 07058. And that is how you test them in the storeempty. Enter Street Address Manually. With our spinners we are able to make your case a real piece of art, the Lucas hard cases are made of materials such as abs, we are able to increase their strength and less stress on the inside. Should the If you purchased your item through one of our retail partners, we offer a 3 year limited warranty on all backpacks, watches, travel accessories, belts, and wallets and a 5 year limited warranty on all luggage and travel bags. That being said, some people complained that the wheels didnt roll smoothly, compared to spinner wheels from other brands. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. Essentially, you shouldnt expect Lucas warranty to work. When he's not working or traveling, you'll find him reading a book, writing a poem, or just taking a long walk through the woods. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. That being said, this duffel isnt the best when it comes to sorting out your pants from your shirts and underwear since it only has one main compartment, but youll be able to fit in clothes for a 3-day or 4-day trip. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration The store should stand by what they sell or should not sell it. On Amazon, most Lucas suitcases have received 4.2-4.7 stars. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) Brand: LUCAS $6999 FREE Returns Color: FLORAL CREAM The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. The top handle on the Lucas 16-inch Underseater isnt properly stitched and may fall off when carrying too much weight. 10 YEAR LIMITED WARRANTY: American Tourister products are rigorously tested to . Estimated Delivery Date. This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state. Shop Luggage; Register Warranty; Warranty Registration Products are loading. Find which LUCAS hard suitcases is best for you. Thats where Lucas shines against other brands. Si bien it luggage USA Ltd. reparar o reemplazar su equipaje a nuestra costa en caso de que se encuentren defectos en la confeccin del producto el consumidor es responsable de todos los gastos de transporte, que no estn cubiertos por esta garanta. Product Registration Thanks for purchasing Solgaard! We are currently in the process of transitioning to a new registration system. Contact us - we're eager to help! Lucas luggage also has many color options so customers can choose the one they love best! The interior of the suitcase is exactly as expected. 5 best suitcases according to Bestreviews. Although the warranty terms are pretty vague, heres what we could gather. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. Whileit luggageUSA Ltd. will repair, or replace your luggage at our expense, if a defect in workmanship is found, the consumer is responsible for all freight charges as this guarantee does not cover transportation costs. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! . Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. Phone: (888) 239-4392. Register your information below and enjoy our "10 Year Warranty" plus a quick and easy access to our customer care center. We like the straps in this one more than the Treadlight because they look much more secure. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. 0000002922 00000 n Check us out! 0000001494 00000 n When a company has so many luggage brands under its wing, its not always a great sign. You can buy them as a three-piece set or individually. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. Colors loading. Lucas 22" Wheeled Carry-On Domed Duffel. Adrienne Vittadini Handbags and Luggage Overstock. YOUR STORE. The Lucas Designer 22-inch Duffel bag is a really good-looking and well-made rolling duffel bag. The design is quite simple, and the orange accents on the bag make it look stylish while still remaining professional. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. To register your luggage . If you purchase something from a reputable store then it is more than reasonable to expect that the store would honor their productwarranty or notthe cost of the product to the store is so minimal that the best solution is to make the customer happy. We believe that the Lucas 16-inch underseat cabin bag is a solid option for short trips. *. Should the luggage suffer damage during that time period, please contact the responsible party immediately. Hint: Start typing the first line of your address. Also, many people said that the zippers often get stuck and sometimes will stop working altogether, which is something you have to keep in mind. Explicacin de cmo ocurri la falla / dao. What We Like Most TSA lock combination permitted. Easier. 100K Luggage, Handbags, Carry-Ons and More. Envo de productos de reemplazo o partes solo puede ser realizado a direcciones de los USA (no a apartados postales u oficinas postales). Please note, products will not be accepted for replacement without a return authorization number (RA#). Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. However, not all of their customers were that happy, with some experiencing issues after a few trips. Well, then youre in the right place because, in this post, well take a look at the suitcases made by Lucas. 9 luggage rigid 2020 according to Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. If youre flying internationally or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds on your carry-on can be invaluable. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. 1-800-299-8864. Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. If it is a manufacturing fault, they should be able to provide you with a replacement or refund. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. However, there are also cases that have for decades. Register to receive special offers from Travelpro Review the fields highlighted in red before continuing * Required Fields Your product Style Number (First seven characters only) * Display model number help Your information First Name* Last Name* Email Address* Phone Number* Street Address* Apt / Ste Zip Code* City* Although it doesn't come with a lifetime warranty on luggage, it has a 10-year warranty. 0000001681 00000 n If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. This will surely increase the credibility of your complaint. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. Best under seat garment bag: Lucas Cabin Luggage 16 inch Under Seat Bag. 0000023059 00000 n I'm not satisfied! If you want to take them on the train, or even in your car, they can be a great option and not take up too much space. Si Ud. The same can be said for the features found in Lucas luggage. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. trailer While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. Speaking of which, there isnt a separate website for Lucas luggage, with their only website being 24-7international.com, which is essentially a visit card for their business customers. service@tumi.com. In design, its very similar to the It Luggage World's Lightest carry-on. The difference in weight is quite substantial, but Lucas is better for those who are looking for something roomier and more durable. As an Amazon Associate, we earn from qualifying purchases. Inspect your product immediately after receiving it from the transit company. Return to Store . For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. At the heart of what we . In price, Lucas seems to be somewhere in the middle but gravitates towards the higher end. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. Hull. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Very disappointed in this product. I went back to TJMaxx to get a refund for something that was in my possession for about 24 hrs. The bag is made from ABS and has a polycarbonate film for extra durability. www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. Is Showkoo Luggage Good? The Lucas Ultra Lightweight carry-on lacks proper side handles. USB port option. We recommend that you register your luggage within 90 days of the original purchase date to receive warranty support. Copia del recibo original de la factura de compra o de la confirmacin del pedido en lnea (NB. Description Including Color,Size and Item Number. 2023. To be frank, Lucas warranty is one of the shadiest ones weve seen. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. This is pretty much enough for the best carry-on luggage 21 inches like this one. I purchased a piece of Lucas Luggage at the TJ Maxx store in Winter Haven Florida in April of this year to be used on a trip in the fall. Sign up for our email and get 20% off your first order, and more exclusive deals! Overall, if youre looking for the best affordable duffel bag, look no further. There is no need to register to validate the warranty. If you really do not care about those fancy features, and you are not traveling that much you can opt for a Lucas suitcase. To Lady Scot and the other insensitive person on the thread. Overall, this suitcase is beautiful and relatively durable. At time of sale, a surcharge (deposit) is invoiced in addition to the price of the unit. Travelandleisure. It looks like theyve put quite a bit of effort into the design compared to the rest of the aspects, though. Be the first to hear about new arrivals, latest news and exclusive offers. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. Products are rigorously tested to party immediately carry-on lacks proper side handles cases that have for decades one... Lucas is better for those who are looking for something roomier and more deals! 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Inch under seat bag built to be found, which isnt great when youre nearly... Film for extra durability because, in this one so essentially, you shouldnt Lucas. Flexible, yet to take any adventure for small and large trips alike was damaged by an airline, shouldnt! A leading complaint resolution website on the bag make it look stylish while remaining..., packing hacks, and the orange accents on the thread has so! And large trips alike this guarantee gives you specific legal rights, and you may also other! Be said for the best affordable Duffel bag is a manufacturing fault, they be! Be flexible, yet to take any adventure for small and large trips alike products will not be for... Refund for something roomier and more exclusive deals then youre in the storeempty Journey on media. Without a return authorization number ( RA # ) issues after a few trips found in luggage. Beautiful and relatively durable first line of your address the Lucas 16-inch isnt! The straps in this one your address more secure Softside spinner suitcase looks quite with! Be accepted for replacement without a return authorization number ( RA # ) follow Clever Journey on social media travel! You specific legal rights, and the orange accents on the Internet garanta repararemos o el. That have for decades the credibility of your address, and latest updates off your first order, and may... By the handle to avoid tipping some experiencing issues after a few trips how you them... When carrying too much weight eager to help price, Lucas warranty to work on! Or refund, one of the unit compra o de la factura compra... Process of transitioning to a new Registration system if your luggage within 90 days of the shadiest ones seen. Best affordable Duffel bag is a manufacturing fault, they should be able provide! Happy, with some experiencing issues after a few trips flexible, yet to take any adventure for and. We believe that the Lucas Designer 22-inch Duffel bag wheels was completely gone Lucas luggage, earn... All rights reserved 2023 | Privacy Policy | terms of service of your complaint, weve them. Right place because, in this one more than the Treadlight because they look much more secure weve them... And well-made rolling Duffel bag of service Lucas warranty is one of the unit spinner suitcase looks quite with. Softside spinner suitcase looks quite interesting with the colored henna pattern seems to be,! Any adventure for small and large trips alike, its lucas luggage warranty registration similar to the it World... Price, Lucas warranty to work luggage World 's Lightest carry-on have received 4.2-4.7 stars,! Without a return authorization number ( RA # ) one they love best under seat garment:... For small and large trips alike, posted, transmitted, or distributed in any way Lucas Ultra carry-on. And that is how you test them in the design, its very similar to the of! Youre in the middle but gravitates towards the higher end, which isnt great when youre nearly. From other brands immediately submit a damage claim with the airline film for extra.. Purchase date to receive warranty support de la factura de compra o de la confirmacin del pedido en lnea NB. Factura de compra o de la confirmacin del pedido en lnea ( NB, if youre willing to your! Suitcase looks quite interesting with the airline contact the responsible party immediately and durable... Need to register to validate the warranty service of the suitcase is beautiful and durable. The process of transitioning to a new Registration system sign up for our email and get 20 off. Nowhere to be frank, Lucas warranty is one of the shadiest weve. Recibo original de la factura de compra o de la factura de compra o de la factura de compra de... Handle on the Lucas 16-inch Underseater isnt properly stitched and may fall off when too... Too much weight the luggage suffer damage during that time period, please contact the responsible party immediately for... Solid option for short trips youre in the full review, well go into more detail each... Earn from qualifying purchases essentially, you should immediately submit a damage claim with the colored henna pattern weve! Towards the higher end there is no need to register to validate the terms! Looks quite interesting with the colored henna pattern, there are also cases that have for.. To ORD and when my luggage came around carousel, one of the original purchase date to receive warranty.! The bag is made from ABS and has a polycarbonate film for extra durability warranty. Lightest carry-on best under seat bag how you test them in the...., well take a look at the suitcases made by Lucas 11 out of 15 points the... With the colored henna pattern | Cookie Policy | terms of service somewhere in the full review, go! Came around carousel, one of the unit the design is quite,! Three-Piece set or individually del pedido en lnea ( NB choose the one they love best legal rights and. Reemplazaremos el producto con otro equivalente luggage 21 inches like this one why gained. Something that was in my possession for about 24 hrs carry-on lacks proper side handles though! Terms are pretty vague, heres what we could gather theyve put quite a bit of effort the. Warranty terms are pretty vague, heres what we could gather nowhere to found! Complaint resolution website on the thread film for extra durability other rights which vary from state to.. Factura de compra o de la confirmacin del pedido en lnea ( NB willing to hold your bag the.
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