DWP use this database for determining Scottish postcodes for the Core Groups. Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. Visit the gov.uk page on Winter Fuel Payments for more detailed info. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. Income-based Jobseeker's Allowance, or. The DWP have all the information they need and your discount should be with you shortly. Financial Coach, fully remote, training provided Do you want to have a positive societal impact? This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. Domestic energy customers are people who pay for the electricity and gas they are using for their homes, not for businesses. Customers will be contacted in writing by mid-January 2023 to be advised of their eligibility for the scheme. If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. What about inspiring people to take action and make meaningful changes? The WHD helpline will opened on the 14th November 2022, and the contact details will be in the letter you are sent, or can be found online here. If youre in the broader group, youll have to apply every year. People who are entitled to certain benefits or tax credits will get 650. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Please note that there is no longer a Broader Group in England and Wales. For more information about the Warm Home Discount, you can contact the dedicated team with the details below. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. has recommended 5 years in a row, BBC explain what the energy price cap is here, Special government help during the energy crisis, how the Energy Price Guarantee works in our dedicated blog, gov.uk page on cost of living payments for people on benefits, gov.uk page on cost of living payments for pensioners, gov.uk page on disability cost of living payments, gov.uk page on Warm Home Discount (Scotland), cheapest variable tariff of any large supplier, Income-related Employment and Support Allowance, People born before 25th September 1956, who are in the UK for at least one day between the 19th - 25th September 2022, Loaning thermal cameras to spot heat loss, Giving out free energy-efficient electric blankets. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. This offer also applies to people who receive a means-tested benefit and are at state pension age (or living with someone who is). See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. If you are a pensioner, who receives the guaranteed credit element of pension credit. Households that qualify for the Warm Home Discount will be sent a letter from the Government. If you qualify for the Warm Home discount, then you'll get 140 taken off of your electric & gas . Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. Between February and March 2022, together with National Grid ESO, Octopus ran the countrys largest household flexibility trial, with over 100,000 of Octopus smart meter customers signing up. The British Gas Energy Trust pays hard-up households up to 1,500 - and . Collectively our customers saved nearly 4,000,000 in bills, and 14.3 million tonnes of CO2. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. The WHD helpline opened on the 14 November 2022, and can be reached on 0800 107 8002. Live in a property identified as having high energy costs, which is explained in more detail in the High Energy Costs Criteria section below. The application window normally opens in the Autumn but can close at any time if there are no discounts left. In December 2021, Octopus Energy Group was valued at approximately $5 billion following a $600 million investment from Generation Investment Management and a $300 million investment from Canada Pensions Plan Investments Board. To support households with these massive price increases, the government has rolled out a number of schemes to support the public. Scotland will maintain the application scheme as per the WHD mechanism for previous years. Looking for ways to reduce your bills? Registered number: 09263424. A means tested benefit is one where the money, and whether you can have it, are based on how much money you make and already have. We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. Pensioners who can get Winter Fuel Payments. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: You receive the Savings Element of Pension Credit only You receive Council Tax Reduction (excludes the 25% single person's discount) You receive Income Support You receive Income-based or Contribution-based Job Seeker's Allowance (JSA) It'll be sent to your bank account, in two payments, the first in July and second in October. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. You should get a 66 credit every month on your electricity account between October 2022 and April 2023. If you have not received a letter by mid-January 2023, but you think you should be eligible for a rebate under Core Group 1, please, Your letter, which will have your reference number, Your electricity bill or statement, as you will need to read out the bill payers name and account number. By your energy supplier into your account balance with them. To learn more, visit: octopusenergy.com. If you're an Octopus customer, you can access our Financial Support form here - a quick and simple online tool which asks you a series of questions about your financial situation. The amount will typically be paid, and is eligible to people over State Pension age (66 or above). Where its colder and darker, we have the heating and lights on more than we usually would, increasing our energy bills throughout the winter. disable your software and try accessing again. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. If you are concerned about your security, you can set a passphrase for our representatives to use to identify themselves (they will always wear an identity card as well). To learn more, visit: octopusenergy.com. When an energy company exits the market, its customers will usually be transferred to a new supplier as part of Ofgems Supplier of Last Resort process. October 7th 2022, London - Octopus Energy, the UKs 4th largest energy supplier, is announcing a new energy reduction scheme whilst calling to end the prospect of electricity blackouts. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. This is help we're giving our own customers, in addition to government support. Perfect for those with solar panels or battery storage. The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. Between 1st November 2022 and 31st March 2023. The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. With our handy, hassle-free app, you're in control. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. Visit the gov.uk page on Cold Weather Payment for more detail. The Department of Work and Pensions will send you a letter to tell you that youre in this group and youll be entered and accepted into the scheme automatically. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. This scheme helps people who need it most cover their high Winter bills. Over the past . If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. The non-repayable discount will be. This technology has been licensed to support over 20 million customer accounts worldwide, through deals with EDF Energy, Good Energy, E.ON energy and Origin Energy. This helps us to provide our website to you for free as a customer. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. It is a good idea to check with your supplier to find out if they offer a service like this. Peel Park If you live in Scotland, are on low income or are in receipt of means tested benefits, or receive tax credits, applications are now open for the Scottish WHD scheme. What if my DD is lower than 66/67 a month? The 400 will be spread across six months, starting from October 2022. Are you eligible for the Warm Home Discount? Don't forget they also have a few special offers such as free delivery codes for its website, and large discounts across all their products during seasonal sales. After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. Its harder to qualify for the broader group. The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. Octopus Energy regularly appears in comparisons as a competitively priced variable tariff. Come to Octopus Energy! If you think youre in the core group and havent received a letter, call the Warm Home Discount team on 0800 917 1003 to make sure you get your discount. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Energy companies have been forced to charge customers more due to the spiralling cost of wholesale gas and electricity, which rocketed as a result of Russias war in Ukraine as supply constraints sent shockwaves through global energy markets. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. Read on to find out the details of these. Shift your energy use outside the 4-7 pm peak to save money . UK government approves agreement between Bulb and Octopus Energy, providing certainty to 1.5 million customers A deal has been signed confirming Bulb's 1.5 million customers will have a new. Update your browser for a better web experience, here and all over the internet. DON'T MISS Thousands urged to switch off electricity tonight in new test [RPEORT] Octopus Energy absorbs another supplier as 60,000 customers warned [INSIGHT] Mum's solar panel perks which includes making money from energy [REVEAL]. There are a few reasons this might happen: 1. You'll get the following discount each month: You'll get the discount in different ways depending on how you pay your energy supplier. Call us now and talk to an expert. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. Visit the gov.uk page on Warm Home Discount for more info. Octopus Energy is giving away free electric blankets (The Bauer Professional heated throw is currently available on Amazon for 40) to keep customers warm as gas and electric bills soar to an all time high. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. 2. Only 3% of the reviewers rated them poor or bad. See how much you could save with a provider which doesnt offer the Warm Home Discount: *All quotes made on 05/09/2021 using 3,100 kWh of electricity and 12,500 kWh of gas per year in a London postcode with direct debit payment type. Whichever energy supplier you're . If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. There is no need to apply for this scheme, it will be automatically applied to your energy bills. Some energy firms, such as Centrica (British Gas owner) have made record profits as a result. Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. People claiming some disability benefits will receive a 150 disability . These come with premium rates, which might be what is used to give you your free 140. We've blocked your ip address due to previously detected malicious behavior. Next week Ofgem will confirm the price cap on what energy suppliers . Octopus Energy is valued at nearly $5 billion and is one of energy-tech's fastest-growing private companies. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. If you are confirmed as eligible for a rebate, your energy supplier will apply the discount to your account by 31 March 2023. You no longer need to apply for the Warm Home Discount through your energy supplier. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. The scheme is funded by participating energy suppliers (OVO Energy is one of them) and it's . This scheme was introduced to support people with the significant increase in energy bills expected in October. Others you might not have heard of, but be able to get. If you believe your request has been wrongly rejected or have any question about Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. It has been used 413 times. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. If you do not do so, you will not receive a rebate this winter. A discount from Government for every household in the UK. Update your browser for a better web experience, here and all over the internet. The engineer will let you know if the appliance can be repaired or needs to be replaced. We would expect your new supplier to provide you with the rebate. While its a Government-led scheme, different providers have different eligibility criteria, and some dont offer it at all. For people who pay council tax by direct debit, they will get this into their bank account. There are a number of ways we're helping those struggling the most: Read more about the support available from Octopus here. Switching energy providers to save money is always tempting. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Vouchers will be sent by letter if this is your preferred method of contact. This replaces the previous scheme where you applied for the WHD (aka the Broader Group Application Scheme). There are a few different support schemes involved: This scheme is a discount from Government to everyone in the UK who is a domestic energy customer. Good idea to check with your supplier to find out the details of these the support available from octopus.! 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