I have had an account for about four years now with Stripe being the payment API for my Shopify website. Tell us how you managed to make a client cooperate. I would not recommend interviewing at Stripe. What was the situation and outcome and what did you learn? Nice! 9 Stripe Program Manager interview questions and 7 interview reviews. I found little information on this so I wanted to tap into the blind community! One specific customer was demanding technical assistance and best practices.I encouraged him to build a cloud center of excellence i.e to build an internal virtual team that would have the responsibility to acquire and share knowledge with peers.Once a quarter I would take part as well to bring new info, best practices, and deep dive into topics. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. - Describe a time you faced resilience in the face of ambiguity. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. Great answer! I interviewed at Stripe (Bellevue, WA) in Feb 2022. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Tell us your experience on planning/tracking multiple projects. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Individual panel with 4 people It felt dry. I have 4 virtual rounds. I interviewed at Stripe (Dublin, CA) in Jun 2021. It was a test project for a large banking institution. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. Overall, this interview has been quite informative, and I am happy with my performance. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. The interviewer will likely have a rough idea of your educational background from your resume. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. Chef Crista is the Hotelier and Spa Owner and a professional chef. I found a team-based app that offered a lower monthly cost, with added features. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". Sony, Go to company page Prepare 3-5 answers using the STAR framework before the interview and write them down (in a text file, on paper, etc) Your answers should not be longer than 2 minutes. - Tell me about a time you took a risk that failed. Really sell yourself and what you have to offer. Stripe was updated by Rachel Hills on December 26th, 2021. 1. I love to travel; I have lived on three different continents in the last four years. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Out of the office, I use the GYM, time with family, and friends. The individual panel was interesting. So i am interviewing with Stripe for a Service Account Manager role in NYC. "I have used a variety of team-based messaging applications. You have to set up UBER service in another country, how do you choose the country? Emphasize that you're a fast learner who will happily jump right into tasks. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. We do not have advertisements on our pages but we do try to make money through paid-memberships. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. Each of these interviews lasts between 45 minutes and an hour. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. Written by Rachel Hills on December 26th, 2021. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. I have a proven track record of success there and will bring that knowledge with me. Therefore, any date prior to 2019 might not be accurate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. What is you dream or ideal data source? Interviewed with recruitment team. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Besides that, I have a strong appetite for open-source technologies. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Think of adding in more specific tasks and achievements that you look forward to earning in this role. Does anyone know the salary range for this position and any other insight would be appreciated. 3. The recruiter will answer all those questions for you. It felt dry. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. "I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. Stripe Technical Program Manager(TPM) salary. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I've just started communicating my notice to the partners I work with and they're casting so much doubt in my head. The interview was performed extremely professionally. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 You are the user, this interview is the product, what is your feedback? I interviewed at Stripe (Dublin, Dublin) in May 2022. Have you ever resolved a conflict in your team? ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). Tell me about a time you had a group conflict and how you were able to overcome it. I applied online. They feel like trick questions, trying to trip you up. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. How was the situation resolved? If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. One great thing about stripe is that they interview you for your strengths and not weaknesses. Stripe is a financial infrastructure platform for businesses. Hours of effort, research, study & preparation goes into each round. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. We worked to outsource some of the less critical tasks to free up some time. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. Answer dates might appear two to three weeks before they were published. I see the importance of agreements such as this and am most willing to comply. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. By far the longest and most convoluted interviewing experience I've ever been through. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. They could condense quite easily. I applied through a recruiter. Stripe is rebuilding the economic infrastructure of the internet. Got an interview coming. This is a great example! ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". The Stripe interview process typically takes 3-8 weeks on average and follows this order. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. I interviewed at Stripe (Dublin, Dublin) in May 2022. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. The onsite interview is a full day event. Luckily in my childhood, I survived a couple of water accidents. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Reviewed by interviewers. No consideration for a professional already working in a full time job. "I plan to be productive from day one and am incredibly eager to get started. Recruiter call Someone can be a customer service agent without being able to offer ample support that a client may need. How about including an example of a time when you've done this before? You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. Handle post-launch items 10. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I interviewed at Stripe (San Francisco, CA) in Apr 2020. The Hiring Manager Screen is your interview with the hiring manager. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. Well as read multiple articles online per week ) in Apr 2020 service deal! Was followed up with 5 individual interviews, the first 3 were in. 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And outcome stripe program manager interview what did you learn time job years now with Stripe for a back-and-forth with.
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