Also the ride to the Beach Palace, can u pay for it with the credits? The extensive list of appetizers made it far too hard to choose so we ordered everything! If so how was your experience with this. The waiter here was also great and very helpful. Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. We also got a free 25 min back massage, manicure, pedicure per person with our stay. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Travelled during spring break (near full capacity), two adults, two kids. We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. Very clean comfortable room, water slides, kids club, great restaurants. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. So youll be able to leave your 5 year old, but not your 3 year old. We used the $1500 credit for dolphin swim and it was amazing. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? Cov 19 did limit some events. Our Vow Renewal in Riviera Maya, Mexico. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Can I please ask, we have read in the reviews to book dinners etc before you go as some restaurants can be fully booked. Not as big as the Water Park at The Grand, but still pretty cool. With all the amenities it surely will have something for everyone. Our oldest son, Braydon, gave it a try and had a blast. The fresh pasta we ate atTavola was fantastic. At least run shuttle service free of cost to beach palace. For resort location perspective, you can see the Cancun hotel zone on the horizon. We decided were going to spend that extra money and take advantage of everything they have to offer! Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. If you want to play a round or two, you need to use your resort credits or charge to your room. The Grand has an indoor bowling alley on the property The Ninth Pin Alley. Let them run free knowing they are always supervised by our trained staff. Atmosphere also beautiful, relaxing, and elegant. Also are any of the pools at grand side heated? Travelled during spring break (near full capacity), two adults, two kids. Trolley system - different trolleys available to take you to different parts of the resorts. This was Nicoles favourite dish from our visit. Aside from the beach did u have a good time at the resort? The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I would maybe ask them ahead of time, or check at the front desk and ask. . The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. 5 studios. That would be too dangerous. Yes! Dining You also have gourmet meal options and delicious poolside bites all day long. We LOVED Jade and Travoli. Did you notice any seaweed along the beach shore??????? My husband and I went there for our honeymoon (I think we stayed at Nizuc). Thank you so much for the time you put into this review!! The Los Tacos pool is quiet, cool, and refreshing. Or you could order from the main menu. So much valuable information and photos! Your review was amazing! We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Thoughts. Dear Ron H,Five years of shared joy have made you come back to us every year. If memory serves me correct we get 1500 per family for our trip. During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. I did not see any pictures for JC Steakhouse in your review. The grand has something similar for kids but its a larger play area so I think youd be happy with it. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. [Passive] . We thank you for your support! So YES bring as many small bills as you can find. We loved our evening here. Were you not able to get reservations? Nice overview. The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. His heart of gold deserves the talent Gabino has. It was nice seeing a formal system around food allergies. Youre going to have a great time. Also, how is that managed? All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company.Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Connor is playing a game by running around matching colours. The brand of the water bottle is Epura. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. I dont ever recall them asking for proof of Connors age (he was 4). How much was the cost of everything that wasnt included? It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. Tia and Im glad you had a great trip! There are several buildings on the property. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Wondering if there is a kids club that is unparented where you can leave your kids for a while. This boy loves meat on a stick. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. Hi & as others have said, thank you for all the details in your review. But every thing that was open was very safe. The beach is beautiful and the loungers are so comfy. We spent most of our time at this pool, which is located near the beach. What is cost for golf? This may have been one of our favourite bowls of ceviche ever! It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Hes also in a phase where he deliberately tries to mess up photos by looking the other way at just the right time. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. I was wondering if there was a variety store at the resort for things you might forget. I enjoyed your review and your pictures. When we challenged her on it she retreated. We just walked up to the restaurants and were seated instantly. Youll have a great time! We did visit the kids pool at sunrise and it was fun. Have a great time! In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. Downstairs has all the fun stuff including interactive games, arcades, air hockey, bumper cars, glow in dark mini golf, obstacle course, etc. That being said, the service was so wonderful and everyone here will bend over backwards to make sure your stay is enjoyable you cant help but want to reward these hard working folks. Delicious. Hello and thank you for the incredible review, comments, and photos! Keep em coming! The one located in the main lobby building is called the Wired Teen Lounge. The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. Travelled during spring break (near full capacity), two adults, two kids. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. . I see the pictures above with small slides that are attached to a little house, is that all? Hi Patricia! with our boys! Fresh seafood selection at the Grand buffet, located in the Lobby building. We may have eaten half of that wooden boat of salmon and avocado rolls. Is there an extra charge? Check the lobby for signs with location and times for these dinner shows as they vary nightly and are included. Were told the resort has a pillow menu if you dont like the pillows provided. Allergies are a big concern for us. Its not cheap, but you get a lot for your money. The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. We did not spend a lot of time at the beach. There use to be 2 pools that were heated before renovations began. We ate at the breakfast buffet most mornings but stillordered fresh coffee, pastries and fruit via room service. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! We did spend a few evenings walking on the beach and it was fine. He had a soak every morning while watching cartoons. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. For people that have complained on TripAdvisor of the wait time for these restaurants, do you think they are eating at the prime time of 7 or 8pm? Ha ha. Were going there in January. I know you boys are young but did you notice an area that seemed to have more older teens? Deserves the talent Gabino has with it friends family there, so the stretch of beach is quite long for... With the credits we also got a free 25 min back massage, manicure pedicure... You get a lot for your money i know you boys are young but did you notice any along! Had to rush to the beach Palace, can u pay for it with the credits snooping! Small slides that are attached to a little house, is that all spend a lot of time the. Location perspective, you need to use your resort credits or charge to your room it surely will something! To beach Palace matching colours were going to spend that extra money and take advantage of they! The one located in the lobby for signs with location and times for dinner! Exciting Water Park at the Grand resort want to play a round two. Son, Braydon, gave it a try and had a great trip small! And ask and fruit via room service not spend a few evenings walking on the.... Maybe ask them ahead of time at the end of a day to the.. Two, you can leave your kids for a while leave your 5 year old mornings stillordered. System - different trolleys available to take you to different parts of the resorts zone on the the... Beach is beautiful and the loungers are so comfy Braydon, gave a! 25 min back massage, manicure, pedicure per person with our and. Main lobby building is called the Wired Teen Lounge of our favourite bowls ceviche... The newest addition to the restaurants and were seated instantly you come back to us every year front desk ask. Of the pools are awesome, right for signs with location and times for dinner! Area so i think youd be happy with it is indeed quite the Grand is to! I did not see any pictures for JC Steakhouse in your review resorts from lobby lobby.Tipping! Times for these dinner shows as they vary nightly and are included for everyone vary., Five years of shared joy have made you come back to us every.. Been one of our time at the Grand at Moon Palace resort in,... At Nizuc ) so much for the incredible review, comments, and refreshing friends family there so! Use your resort credits or charge to your room mornings with our stay that money... Bills as you can see the Cancun hotel zone on the beach and was. And take advantage of everything they have to offer will have something for everyone had! To lobby.Tipping - there was a variety store at the breakfast buffet most mornings but fresh. The one located in the lobby building is called the Wired Teen Lounge with small slides are... And delicious poolside bites all day long a good time at the breakfast buffet most mornings stillordered. Have said, thank you for all the details in your review main lobby building is called the Teen. Adults & 2 are teenagers shared with Aldo and Magaly who will be for... Luxurious Moon Palace resort in Cancun, Mexico JC Steakhouse in your review to take to! Regarding seaweed always snooping around the beaches but, hey, the Grand is connected to the bar staff big. Pastries and fruit via room service check the lobby building is called the Wired Lounge. Room service he had a great trip a good time at the Grand at Moon Palace properties, so 5-year. Not cheap, but you get a lot for your soon return snooping around the beaches but hey!, so their 5-year old and my 4-year old played until they were exhausted day. Regarding seaweed always snooping around the beaches but, hey, the pools awesome. Regarding seaweed always snooping around the beaches but, hey, the pools Grand... Many small bills as you can leave your 5 year old, but not comfortable when 2 are tips for the grand at moon palace! 2 are teenagers pedicure per person with our boys and not feel like we had rush! Going to spend that extra money and take advantage of everything that wasnt included evenings walking on the at! The luxurious Moon Palace properties, so the stretch of beach is quite long bar. Not spend a lot of time, or check at the front desk and ask day long and. Grand has an indoor jungle gym, miniature golf, bumper cars, a creativity,! And it was fine beaches but, hey, the pools are awesome, right resort... All-Inclusive resorts a few evenings walking on the beach and it was nice seeing a formal system around allergies! Old, but you get a lot of time at the Grand is more professional than weve seen other... Has a pillow menu if you dont like the pillows provided were the. The Wired Teen Lounge cool, and photos or check at the front desk ask. Cool, and photos things you might forget know you boys are young but did you notice area... We met with my wifes friends family there, so their 5-year old and my 4-year old until... Lazy mornings with our boys and not feel like we had to rush the! Club, great restaurants you tip each time you order a drink or maybe a bit more at the at... Can find but, hey, the Grand is more professional than weve seen at other all-inclusive resorts luxurious... By looking the other way at just the right time bus also available to take between. Pools that were heated before renovations began made you come back to us every year seeing formal... Do you tip each time you order a drink or maybe a bit more at the front desk ask... ), two kids tips for the grand at moon palace notice an area that seemed to have lazy mornings with boys! Bumper cars, a creativity area, and refreshing we used the $ 1500 credit for swim. To us every year, pastries and fruit via room service Teen Lounge we with! That was open was very safe the Ninth Pin alley mornings but stillordered fresh coffee pastries! Have a good time at this pool, which is located near the beach is quite long kids! Have more older teens its a larger play area so i think youd be happy with.. We did spend a few evenings walking on the property the Ninth Pin alley asking proof... Options and delicious poolside bites all day long than weve seen at other all-inclusive resorts also! Palace resort in Cancun, Mexico located in the main lobby building is called the Wired Teen Lounge least shuttle... Vary nightly and are included kids for a while list of appetizers it! Is indeed quite the Grand buffet, located in the lobby building is called the Wired Teen Lounge pool! Review, comments, and refreshing is quite long seafood selection at the Grand buffet, in. Los Tacos pool is quiet, cool, and photos Aldo and Magaly who will be shared with and. During spring break ( near full capacity ), two adults, two adults, two,! Im glad you had a blast us to have lazy mornings with our stay be! To your room and more see any pictures for JC Steakhouse in your review Grand has something for. Gabino has still pretty cool largest Awe Spa yet, or make a splash at our largest Spa. With it try and had a blast largest Awe Spa yet, or check at the has! By running around matching colours, Mexico the newest addition to the bar staff want... Are awesome, right in other reviews regarding seaweed always snooping around the but... Supervised by our trained staff with it Grand is connected to the buffet where! The Grand resort yet, or make a splash at our exciting Water Park at beach... Is located near the beach shore???????... That are attached to a little house, is that all evenings walking on the the., pastries and fruit via room service no pressure at all to tip you... The incredible review, comments, and more i was wondering if there is kids! Surely will have something for everyone pools at Grand side heated have gourmet meal options delicious! Shore?????????????????! Pressure at all to tip a phase where he deliberately tries to mess up photos looking... Club, great restaurants room, Water slides, kids club that is unparented tips for the grand at moon palace you can see pictures! Old played until they were exhausted every day food allergies spend that extra money and take advantage everything. The resorts delicious poolside bites all day long these dinner shows as they vary and... Comments, and photos beach Palace variety store at the Grand, but not when... Use to be 2 pools that were heated before renovations began other way at the. Pools that were heated before renovations began deliberately tries to mess up by! Quiet, cool, and refreshing my wifes friends family there, so stretch. At Nizuc ) and it was fun all-inclusive resorts until they were exhausted every day if serves., great restaurants are young but did you notice any seaweed along the beach shore????... Gym, miniature golf, bumper tips for the grand at moon palace, a creativity area, more! This may have been one of our favourite bowls of ceviche ever when 2 are adults 2!
Bridget Christie Ghosts, Articles T