With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. We have a team of Swappa experts that are here to help! I shipped it out the very same day and updated the tracking information. I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? Moreover, your earnings depend on the product quality and the items you will sell on the platform. The company was founded over 10 years ago in Kansas City. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Swappas support team works around the clock to prevent any fraud and keep scammers out. So I'm desperately trying to unlink my PayPal account from eBay. New to Swappa? Additionally, you will receive your earnings instantly via PayPal once your item is sold. We have a There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. When prompted, select the "Cancel Payment" option to finalize the cancellation. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. Swappas dedicated support team will review your ticket and get back to you in no time. With individuals, you're more likely to get personal answers about the device. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Swappa ranks 5th among Marketplace sites. The device you sell on Swappa should be fully functional and must be in good condition. Just curious. A listing's price includes shipping costs and other fees. These include reviews from people who bought items online and who used the local pick-up option. buy with confidence. Thankfully, Paypal stepped in an solved the issue. What are these $10 to $15 extra fees you incur on Ebay? This keeps scammers away so you can If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. What to do now Microsoft doesn't recommend you pay the fee. As a customer, you simply need to check and see if you recognise the payment. Swappa is a safe and recommended platform for selling items online. Will you send me a shipping label for a trade-in device. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue The phone was flawless. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Customer lifetime value for subscription models. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. If a payment is showing as pending it could mean that you need to take action. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Create a listing for free. We may receive commissions for purchases made through these links. It has been close to a week and nothing has happened. PayPal says nothing can be done until payment goes through. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. In some cases, however, the merchant may need to take action. These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. How can I check my device's IMEI to ensure it's clean? no junk policy and our Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. Subscribe to receive weekly Side Hustle recommendations. Create an account to follow your favorite communities and start taking part in conversations. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. You get paid immediately before you ship your item. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. How do I list my repair shop on the Swappa Repair Network? For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. I did not do so and instead purchased a device I could afford at the price the seller listed it for. It is now almost 6 days after delive. And what can you do about it? We have a team of Swappa experts that are here to help! 95.111.248.15 Kate Starr is a personal finance, FinTech and MarTech writer. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Ship device. Most users liked the fact that Swappa verifies the apparent accuracy of listings. What criteria does a product have to meet to be listed on Swappa? But note that you can only list electronics in good working condition. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. Disclosure. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. We have a the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. That's why I withdraw the money from PayPal as soon as it's released. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. 1. However, this is just a suggestion, and you can set the price yourself later on. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. no junk policy and our Youll be notified via email when to respond to potential buyers queries. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Keep in mind that eBay is heavily biased towards siding with the buyer. Cloudflare Ray ID: 7a13ec1e9a569b8e Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. Swappa has fantastic support and we're quick to answer questions! Recently, I've been really fed up with the corporate resellers. But if the buyer requests the return without having any valid reason, the seller can reject the return request. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. If you need to take action, then you can expect your payment processor to contact you. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. It shows you messages written in Croatian that demand money to unlock your encrypted files. What sucks is that it's super hard to block out international buyers on their platforms. The authors and reviewers work in the sales, marketing, legal, and finance departments. Making a payment. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer. By browsing this website, you consent to the use of cookies. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. Get paid post inspection. We may receive commissions for purchases made through these links. On eBay or here you can list it. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Our PayPal-based system gives you and the buyer strong protections during a sale. Learn more about using Buy Now, Pay Later on Swappa. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. When banks receive an authorisation request, they will often show the transaction on the persons account. That's really fast. I would rather send this item to someone I can trust better. Trusted Swappa only as a buyer. Swappa has reliable support. I really want to cancel it but it won't let me at all. Also, remember that purchases can take 1-3 days, sometimes more, to clear with the bank. i have never sold anything before so I am new to this and don't really know what I am doing at all. buy with confidence. What criteria does a product have to meet to be listed on Swappa. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. buy with confidence. To start listing your device, first, you should find your product in the Swappa search box. If a buyer files a claim, please promptly respond to our requests for information. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Note: Holidays do not count as business days. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Swappa's typical response time for help requests is around 20 minutes The company was founded over 10 years ago in Kansas City. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. If so, just leave it to run, and your bank will credit the merchant in due course. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. And it usually takes a few hours until your listing gets reviewed. Swappa is a legit and safe online selling platform. This all seems like a scam to me. After youve selected and priced your device, its time to write a headline and a short description of your item. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. That's really fast. Other users also praised the companys customer support, which promptly responds to problems and inquiries. This user has had payment issues in the past that led to a ban of one of their many accounts. This is, however, not always the end of the story. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. The companys moderators monitor things to ensure listings meet its strict quality criteria. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. This means that you will be on the hook for PayPal fees (as we mentioned above). For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. 01/26/2023. Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. This keeps scammers away so you can Pending means, it has not been charged to your bank account yet. Devices cannot be blocked, nor reported lost and or stolen. Can I buy or sell on Swappa if I'm located outside of the US? What could be another reason that this buyers payment would be held? support team actually reviews and approves each listing. For example, Swappa might offer you $329 for a slightly used Apple 7 series. eBay is the largest marketplace for selling and buying used stuff including your electronics online. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. Gazelle and Swappa are leading online selling platforms where you can sell items and earn money. t? I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. you can always cancel the order after payment clears,reason-cant find the item? Average Shopper Savings: -. We may receive commissions for purchases made through these links. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). The process includes a ESN check or IMEI check by Swappa. But at my account it shows up as unclaimed. There is no waiting and you will be paid before the item ships. If they do, the exact process for returning the money depends on how it was collected. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. Swappa was founded by Ben Edwards and launched on December 5, 2010. To keep our marketplace safe, we dont allow broken items. Worst customer experience of all time. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase.
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