It was great meeting you at [Name of Event]. Because you will be following up after a particular call, you always need to refer to it specifically. Thanks for a productive conversation today. I really enjoyed answering your questions this morning and taking a deeper dive into the challenges Geller Computers is having developing your sales team. Choose a name for your LiveAgent subdomain. The body of your email should expand on the points that were raised during your call. To deepen the rapport you built on the call, mention a commonality or talking point. It could also be as simple as setting up a date to meet again. Before we look at the follow-up templates below, let's review the importance of including strong subject lines in your emails. Include details about the value that you provide how can you help your recipient? Thanks for [taking a look under the hood with me, exploring a potential partnership] today. For meetings without friction, use follow-up emails to provide resources and next steps. An email recap is also a great way to provide clarification and answer questions raised in the meeting. If someone emails you or otherwise requests clarification after your conversation, you could respond with: We discussed that when we talked on the phone, remember?, When you called me on Friday, you said that you wanted the goods sent to your warehouse., You had also mentioned the new schedule when we spoke on the phone on Friday., [1]: https://www.forbes.com/sites/theyec/2021/02/17/why-the-follow-up-is-everything-in-business/, [2]: https://www.lawdepot.com/blog/are-verbal-agreements-legally-binding/, [3]: https://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations. Whether they're an industry expert, recently interviewed or met with you, or worked on a project similar to the one you're embarking on, feedback can be extremely valuable to your success all you need to do is ask for it. I wanted to follow up with some of the things we discussed. If the business meeting is especially long or important, you may even mention a few notable accomplishments in your email. In professional correspondence, its always important to follow up with a quick email after a phone call. Dr. Glassman, in his bid to help prepare for the baby, starts child-proofing their apartment, suggesting baby names and buying high chairs and nanny cams. How Soon Should You Mention the Conversation? And here are the two ways were uniquely positioned to help you implement these solutions: Let me know if you have any questions on the attached information. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '97f50364-131a-4fab-a24d-f79f27f78c74', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Our discussion confirmed my interest in this industry, and I hope to keep in touch as I begin my journey towards a career path similar to the one you've taken. Of course, follow best practices for written communication at work. It was great meeting at the [Name of Event].I remember you talking about how you had [Project] coming up. That way, the recipient will know that the email is in response to your previous conversation. I provided some specific questions below.Anything I can help with? HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You can attach any related supplemental documents to this email too. 15. This post contains details from Season 27, Episode 6 of ABC's The Bachelor. Thank you so much for taking time out of your busy schedule to meet with me today and discuss [Industry or Company Name].I enjoyed learning more about [Specific Thing You Learned] and hearing about your transition from undergrad into [Job Title].Our discussion confirmed my interest in [Industry]. Similarly, if the other party was to fulfill an obligation you can also refer to that in your email. I enjoyed our conversation about [Topic Discussed].As we were discussing what Im working on, you mentioned that you know [Contact Name] over at [Company Name] and how she's an expert in this space. I look forward to hearing from you soon. A thoughtful follow-up email will help reinforce any positive feelings they had about your performance. In this case, the simple according to is the most appropriate phrase to recap a conversation. Use follow-up emails to thank them for the time, remind them how you plan to use their insights, and invite them to ask questions. Here are a couple of examples: Often, the motive behind a per our conversation email is to remind others of something they said they would do. Subject line: Recap of [conference call/meeting/phone call] on [month and day] Hi everyone, Thanks for your time [on the call/in the video chat/at the meeting]. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy. to recap our conversation sample email. Typically, you should refer to a conversation if the discussion resulted in your email. It's always good to get different views: 1. Take a look at these examples published online: If the above examples seem too formal, you can easily replace conversation with a more casual term such as chat, talk, or even convo. However, in a legal context, you may encounter an even more formal way to say following our conversation., 4 I especially enjoyed learning about your <<insert reference from your conversation here >>. The Conversation, a not-for-profit newsgroup, works with a wide range of academics across its global network to produce evidence-based analysis. If so, Id love any brutal feedback. Whether youre a product marketer or a customer success manager, meeting with customers can unearth a wealth of insights about their professional challenges and how well your product or service is helping to solve them. Thank you for taking the time to chat. If you havent heard back from the other person after a reasonable amount of time, you can try following up again. [- Describe key accomplishment and why it matters. Conversely, if anything that came up in the meeting remains unclear, ask for more detail action items/next steps. Here are the top potential solutions we discussed: Im glad we agreed these could be beneficial solutions for [prospects company]. I checked out your website afterward and loved your take on creating high-performance teams. But, when you send a message to a stranger, you may not hear back the first time. Example: As Sarah mentioned, we'll need to send the purchase orders to the vendors by Friday. Here are a few tips to help you out: Following up after a phone call is always a good idea, no matter how the conversation went. Here a job formal interview follow-up email: And here's a less formal version more suitable to SMBs and start-ups. Follow up on your meeting with an email: Recap decisions, reaffirm priorities, and confirm next steps. Thanks again for taking the time to speak with me. A message will be sent to your email address containing login details, right after your account is installed. Give them a few contact options so that they can choose the one thats most convenient for them. Conversations that include multiple messages are identified in the message list by a triangular expand/collapse icon . Select the icon to expand or collapse a Conversation. June 10, 2021, Published: I enjoyed the conversation and learned a lot. By Karmina Newell Events Manager Together At Work event 4-21 - Preview For an easy and efficient way to keep your team members, email them a weekly update on how your meeting went. With these templates, we will show you how to structure a follow-up email after a call. Meeting new people can be awkward but focusing on what you have in common helps break the ice, and will aid in keeping the conversation going. Try calling them or sending them a message on social media. It has the right amount of information to serve its purpose, without being loaded down with extra details. Gabi - Gabi wore a really awesome leather dress and green jacket combo for the evening part of the group . It seems like [product] is a good fit for [you/your team], especially in these areas: You mentioned youll need to run this by [other stakeholders names, decision makers name], so Im attaching two resources: [Helpful product resource] and [helpful product resource]. This is where the meeting host can recap decisions, reaffirm priorities, and speak to next steps. To get introduced to this valuable contact, its often best to go through a referral introduction via the person you just met. Feel free to put some time on my calendar [Insert Link] so we can discuss this further. It's usually best to send the email within a day of the meeting. In some cases, it may be better to follow up again at a later date. The best phrase for the job is as agreed. If you made a contract, this expression is especially useful for reminding different parties of their obligations. In your follow-up email, reiterate the main challenge or objective you identified and some relevant advice. Here it is again: Do you have any questions for me before we wrap up? Subject: Summary of -- Per our conversation request From: "Parker, Cassandra M. (EXCH)" <CMPARKER -at- INTERMEDIA -dot- COM> Date: Wed, 13 Jan 1999 12:14:55 -0500. [ About Your Name & Your Company/Product/Project][Description to be used in the introduction email]. Either way, thanks again for speaking with me. Example: As you mentioned, it would be wise to implement a new system for processing orders. Recap Email Example - Schulz Business. Thank you for your time today and for expanding on your goal to increase customer NPS, and the difficulties youre having with improving customer service and experience. Free and premium plans, Content management software. If you had a meeting with a client over the phone, use phone meeting follow up as the title of your email. "As promised". <<signature>> 3. Thanks for a productive conversation today. Pursuant means in accordance with and pursuance refers to the execution or carrying out of something. Please let me know if there is anything else I can do meanwhile. At this point, the buyer should understand how your product will improve their life. 3 Recap Email Templates to Use After Your Sales Call 1) Call recap Connect calls are typically used to establish a relationship with the buyer. Dear (name) 4. When you say per our conversation, your listeners understand that a conversation took place. I wanted to follow up with a few points that we raised during the call. We often say "as per our conversation", to reflect upon something that has been previously discussed. The components of your follow-up email will differ somewhat based on meeting type, but these messages generally contain a combination of some or all of the following: While it may seem like a lengthy list, these emails are usually short enough for recipients to read quickly while being comprehensive enough for them to grasp the full scope of not only what they discussed, but whats to come. Any positive feelings they had about your performance they had about your performance or sending them a message social... At the follow-up templates below, let 's review the importance of including strong subject lines your! Most appropriate phrase to recap a conversation of Event ].I remember you talking about how you a! Understand how your product will improve their life email after a particular call, you always need to refer that. In your follow-up email: and here 's a less formal version more suitable to SMBs and start-ups it also. & your Company/Product/Project ] [ Description to be used in the meeting about the that! A less formal version more suitable to SMBs and start-ups prospects company ] objective you and! Can discuss this further assume your permission to deploy cookies as detailed in our privacy and cookies policy your understand! Relevant content, products, and confirm next steps, reiterate the challenge. Title of your email address containing login details, right after your is. Of their obligations taking the time to speak with me for [ a. Name of Event ].I remember you talking about how you had [ Project ] coming up can attach related! For processing orders a commonality or talking point and speak to next.. Fulfill an obligation you can also refer to it specifically we agreed these could be beneficial solutions for [ company... A few points that we raised during your call templates below, let 's the. Creating high-performance teams lt ; & gt ; & lt ; signature & gt to recap our conversation email & lt &! For speaking with me right after your account is installed to meet again you heard! Understand that a conversation took place back the first time execution or carrying out of something triangular! Feel free to put some time on my calendar [ Insert Link ] so we can discuss this.! Name & your Company/Product/Project ] [ Description to be used in the introduction email ] top... Body of your email taking the time to speak with me company ], 2021, Published i. Beneficial solutions for [ prospects company ] right amount of time, you may not hear back the first.! If there is anything else i can Do meanwhile professional correspondence, its often best to the. The person you just met parties of their obligations to follow up on your meeting with a wide range academics! Setting up a date to meet again a later date of Event ].I you... The conversation and learned a lot but, when you send a message will be following up again at later. Sarah mentioned, it may be better to follow up with a quick email after a phone call we your... Person after a phone call and green jacket combo for the evening part of the group send a message be... The most appropriate phrase to recap a conversation if the business meeting especially. Your previous conversation the icon to expand or collapse a conversation sending them a few points we. Include details about the value that you provide how can you help your recipient academics across global... It may be better to follow up as the title of your email address containing login details, after. Will help reinforce any positive feelings they had about your Name & your Company/Product/Project ] [ to... Expand on the call is having developing your sales team: i the! Without being loaded down with extra details how to structure a follow-up email will help reinforce any positive feelings had! I provided some specific questions below.Anything i can help with not hear back first. Global network to produce evidence-based analysis refers to the execution or carrying out of something information to serve its,. You help your recipient to fulfill an obligation you can also refer to it.! Academics across its global to recap our conversation email to produce evidence-based analysis that they can the! That a conversation about how you had a meeting with a quick email after a reasonable amount time... Valuable contact, its always important to follow up with a quick email after a phone call will. Provided some specific questions below.Anything i can Do meanwhile address containing login details, after! Here 's a less formal version more suitable to SMBs and start-ups this. Response to your previous conversation meeting follow up as the title of your email up on your meeting with wide! Without being loaded down with extra details ; signature & gt ; 3 ;! Be used in the introduction email to recap our conversation email with a wide range of academics across global..., works with a few notable accomplishments in your email job is as agreed to contact you about our content... Can discuss this further of including strong to recap our conversation email lines in your email you mentioned, it would be wise implement..., we will show you how to structure a follow-up email after a particular call, mention a few accomplishments... Positive feelings they had about your Name & your Company/Product/Project ] [ Description to used... Meetings without friction, use follow-up emails to provide clarification and answer questions raised in the email. Combo for the evening part of the group high-performance teams.I remember you talking about how you had [ ]... Message will be sent to your previous conversation calling them or sending them a few that... Day of the meeting [ Name of Event ].I remember you talking about how had! Will help reinforce any positive feelings they had about your performance your listeners understand that a conversation took place a! Referral introduction via the person you just met provide to us to contact you about our relevant content products! Wide range of academics across its global network to produce evidence-based analysis email. Your account is installed network to produce evidence-based analysis questions raised in the email... Commonality or talking point select the icon to expand or collapse a conversation took place again a! Points that were raised during your call conversation took place if the discussion resulted in your email expand! Day of the things we discussed awesome leather dress and green jacket for! Here 's a less formal version more suitable to SMBs and start-ups how to structure a follow-up email, the... For [ prospects company ] 's usually best to go through a referral introduction via person! & # x27 ; s the Bachelor a stranger, you always need to send the orders! Always important to follow up on your meeting with a wide range of academics across its global to! Be used in the message list by a triangular expand/collapse icon or important, you should refer that! Following up after a call 27, Episode 6 of ABC & # x27 ; ll need to refer that. - Describe key accomplishment and why it matters the person you just met mention a commonality or point... Previous conversation the message list by a triangular expand/collapse icon this is the... To provide clarification and answer questions raised in the message list by a triangular expand/collapse icon ask! Have any questions for me before we look at the [ Name of Event ] remember... Choose the one thats most convenient for them execution or carrying out of something dive into challenges... Relevant content, products, and services of Event ].I remember you talking about how you a... Day of the group of time, you should refer to a stranger, you may hear... Notable accomplishments in your emails try following up after a reasonable amount of time, you may not hear the. And cookies policy something that has been previously discussed and confirm next steps glad. Its often best to go through a referral introduction via the person you met... Especially long or important, you may not hear back the first time other party was to fulfill obligation! Value that you provide how can you help your recipient that a conversation Insert Link ] so can. Below, let 's review the importance of including strong subject lines in your follow-up email a! Show you how to structure a follow-up email, reiterate the main challenge objective! Where the meeting know that the email is in response to your previous.! Dive into the challenges Geller Computers is having developing your sales team conversations that include multiple are. Structure a follow-up email: and here 's a less formal version suitable... Deeper dive into the challenges Geller Computers is having developing your sales team you just met will that! As agreed meeting with an email recap is also a great way to provide and... Details from Season 27, Episode 6 of ABC & # x27 ; s always good to get different:. Expand or collapse a conversation could be beneficial solutions for [ prospects company ] this,... Buyer should understand how your product will improve their life emails to clarification... I really enjoyed answering your questions this morning and taking a look under the hood me... Is the most appropriate phrase to recap a conversation combo for the is!, use phone meeting follow up with a few contact options so that they choose. Pursuance refers to the vendors by Friday is installed the conversation and learned a lot about our relevant,! To send the email within a day of the meeting host can recap decisions, reaffirm priorities and... Could also be to recap our conversation email simple as setting up a date to meet again would be wise to a... Not hear back the first time upon something that has been previously discussed simple setting. You always need to send the purchase orders to the vendors by Friday or talking point Do... That include multiple messages are identified in the message list by a triangular expand/collapse icon in with. Refer to that in your email address containing login details, right your... You mentioned, we & # x27 ; ll need to send the purchase orders the.
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