We use cookies for analytics, personalization, and ads. Contact Blade Hq customer service. The online store offers military knives, manual knives, automatic knives, spring assisted knives, kitchen knives and many more. Order took one month to get to Canada, no multi tool was included. We need this parts sources. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives 4to 5 days after I bought it it quit working. When I pulled them all up on my phone before going to the store, making sure that all of the knives were available in the Utah location (not marked online only) and they were. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … I bought a Schrade OTF and never used it aside from looking at it when watching TV. Great people, great customer service, great selection, great pricing, fast shipping. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. Not easy, contacted customer service had no response in 2 business days. Stop putting profits ahead of people. Blade HQ sells knives and other bladed weapons from the best manufacturers in the world, including respected names such as Benchmade, Kershaw, and Pro-tech. BHQ used to care about its customers. Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. If bladehq.com is up but it's not working for you, you can try one of the following tips below. No explanation, no email, no track in their web side. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. Poor poor poor customer service! And own many. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. As consumers YOU SHOULD respect them and put them on a pedastal. Wide variety of brands, and great service. Engraving requests may contain material that Blade HQ considers inappropriate or simply do not want to place on products. BladeHQ is the gold standard knife distributer. 5 stars. Can't speak for shipping outside the US but I'll be using this company due to the service and quality I've received to date. The reviews saying you can't trust this site are liars. Bladehq is top of its class. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. They said not their problem! Disappointing customer service and quality control. Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. At first, I took a chance on buying off this website. At times this obliges us to decline engraving requests that … Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on Sitejabber.com please visit. When you are done shopping, go to your cart. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. I purchased a knife from them, that was one of their site specific items. I went to spend my hard-earned money on some knives this past weekend. Happy so far. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Very happy with the customer service at BladeHQ. This is a story of the oldest pocket knife manufacturer in the world. It upsets me because those reviews really worried me making me think I might not receive my item. BladeHQ ranks 25th among Knives sites. 3 day shipping to connecticut with 4 day shipping isn't that shabby. In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. I know this because of the tape on the blade was still there as when I returned it. That is until this most recent experience, and I will never place another order with them. you may try an alternate DNS service, such as OpenDNS or Google DNS . Paid for it the end of last month and as of Sept 10 it made it from Utah to Denver. Do not be afraid to do business with these guys they are legit. They answered quickly and professionally informing me that the tracking number will be sent in a separate email. Stuie. Blade HQ is a knife store that sells knives to consumers. They take risks on people and reward hard work. Orders shipped within 4 days and arrived within 10 days in the US. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. That’s created an urgent search for alternatives in places that lack wide-open prairies. I think these negative reviews are competitors! They agreed, but still waiting for a confirmation email with the shipping label. It's been over a week since I was told they'd email a return label. Several days later used store credit to purchase same knife, give it another try, and received back the same knife I had returned. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. Their communication is non-existent and I had to threaten legal action before they finally responded. $19.99 $ 19. Had to take it the whole way with bank dispute etc... avoid at all costs. How easy is it to get a hold of customer service at bladehq? Go back to filtering menu I would recommend this to a friend. Telephone Number: +1 (888) 252-3347 Email Address: questions@bladehq.com. It had an issue with quality control but since I carried it for less than a week and used it to open a couple envelopes it was no longer something that they would take back. Cold Steel Knives is one of the leaders in making tough, full tang fixed blade knives. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter . Please don't be afraid to buy. The product worked - have had it being used for over 2.5 years (time for a replacement). That is apparently too difficult. 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. Stuie. Send me something else of equal value then! Take it to the Mfg. FREE Shipping on orders over $25 shipped by Amazon. Clear your browser temporary cache and cookie to make sure you have the recent version of bladehq.com. These limited edition X5 models are available in manual or automatic variations, only at Blade HQ! I started a chat on the website. 3.7 out of 5 stars 13. Probably not a place to work if you are a seasoned veteran. Took a chance on it, and it showed up 2 days earlier than expected. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Recently bought Kershaw Bareknuckle and when I received the knife was not happy with knife condition. 95. Rating 5 out of 5 stars with 1 review. Claim your listing for free to respond to reviews, update your profile and manage your listing. Ya'. Ordered a cheap 40 dollar butterfly knife and it came in 3 days no complaints here. The lower the response time, the better. Blade HQ Customer Service Contact Info. Can i order a para 3 off blade hq and have it shipped to canada? Unreal, They offered another bladehq credit, having lost confidence in their QC asked for money return. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. Call credit card to resolve. Bought a Buck 110 Auto and wasn't happy with the "Action" sent it back to BladeHQ and promptly received a full refund back to my credit card. Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. How to Redeem a Coupon Code at Blade HQ. I see several reviews on here about receiving wrong knives, used knives or bad customer service. Customer service was great, they offered to take the knife back, and they paid the postage with a bladehq credit. Blade HQ | 720 followers on LinkedIn. Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? This is a dealer that is owned and staffed by real enthusiasts. When you spend $600 on a knife you expect them to send the right knife. Haven't had any issues from this site. Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways. As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. I get the item, open it up and it is a left handed version. Couldn't recommend them enough. Is bladehq.com down for you? The above table reflects the uptime history for bladehq.com. So I had to start a new one. Good ones all the way. Knives . If I've ever had an issue (only 2 so far) its taken care of that day. Recently purchased a Mikov auto with buffalo horn handles from BladeHQ. Great site if you like to waste your time on a work day. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. I ordered from BladeHQ, and it was great. you may try an alternate DNS service, such as. Ordered three knives and was suppose to receive a free multi tool. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Today I received my Boker Kalashnikov Mini (two days earlier than stated). People do shady, desperate things in business sometimes. Clear your local DNS cache to make sure you have the recent version from your ISP for bladehq.com. Everything went smoothly, professionally and I love my new blade! I have purchased many knives from BladeHQ and have generally been happy. Blade HQ has a great culture and a fun work environment. They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. Learn how to stay safe during COVID-19 in our new guide: The knife is just as described and nicer in person! Your able to learn about the specs, in detail, of every knife that catches your eye. Thanks guys I'll be back. We sell knives in epic fashion. Share your voice on ResellerRatings.com After reading some other people's reviews on the Buck 110 auto (Which I'm still going to buy), I'm not going to buy it online, don't get me wrong I love Buck products. BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. A free inside look at company reviews and salaries posted anonymously by employees. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. This is not a bad goal, but the result of their policies has led to leaving their home market underserved. Bladehq usually ships within two days. Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. BladeHQ has been a stand up company for Me! All content is posted anonymously by employees working at Blade HQ. However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. You can't go wrong with 'em. Gain trust and grow your business with customer reviews. It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. I wouldn't order from them at all. Bought 4 knives... they sent two... said they refunded the difference... never did. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. The above graph reflects the response times collected for bladehq.com. Top. Service 7. If you are looking for a wide collection of knives, Blade HQ is the best place for you. Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. I don't know why so many people give bladehq such a bad rep I love their service and shipping time. Was on hold for an hour without ever speaking to anyone. By using this site, you accept our use of cookies. Are they selling used/returned knives as new? Tried to scam me. The site also carries well-known brands like Protech, Kershaw, Boker, Microtech, Spyderco and … I believe these negative comments are competitors trying to drive p3iple away. Even on the online chat I felt like whoever I was talking to had waaaay better things to do than help remedy the problem at hand. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. Just work with them and don't have the first thing you say be criticism and insults. The knife I ordered arrived on time in great condition. By using this site, you accept our use of cookies. For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. Will be buying from them again soon. But no sure enough my item arrived. Sealed boxes. This is the Blade HQ company profile. I guess my bank account isn't set up for making any more purchases at Blade HQ. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. Do you have the matte black titanium clip compatible to kershaw launch 4 7500blk? If you order from them, hope you don't have to return anything. They sell but don't stand behind their product. Verified Purchase. Highly recommend. One time limited collectors run, get yours before they're gone! For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking bladehq.com. Had been waiting a year to find that item in stock. Post a comment and let others know they aren't the only ones having problems. Free shipping on orders over $99! I bought a Benchmade Crooked river from Blade HQ. I'll never go back. Still waiting. Definitely going to be using Blade HQ again for any knives in the future. Get it as soon as Tue, May 26. If you suspect your ISP is blocking bladehq.com. Stay safe with our COVID-19 guide. All in all awesome website and customer service. About Blade HQ. I must not have responded fast enough because the person closed the chat. Enough said. 3rd one on the way. Nope. Austin has worked here five months and has purchased seven knives and countless other doodads. The Blade HQ customer support telephone number is 1-888-257-3347. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. I asked why. 5,631 reviews for Blade HQ, rated 1.00 stars. The website is easy to use for someone new to knives. The Buck 112 Ranger is a classic iconic American knife that has been given an official automatic upgrade. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. Site seems down, i could get it forva couple days, but it's back to "blank page only", Force a full refresh of your browser page by clicking. https://bit.ly/3nLw7ng Comment. The location for coupon codes doubles as the location to enter gift cards. Not entirely sure how this has anything to do with COVID. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. I'd stay away from Blade HQ. WTF? BladeHQ has a consumer rating of 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. You can call Blade Hq at toll free number, write an email, fill out a contact form on their website www.bladehq.com, or write a letter to Blade HQ, 564 W 700 S #102, Pleasant Grove, Utah, 84062, United States. Blade HQ uses cookies to provide you a better user experience. 60 ($6.78/oz) The reviews were 50/50, but I found a knife I lost a while ago for almost $40 cheaper. Literally try finding better knife deals anywhere I dare you. 99. Blade HQ is more than a store; … I emailed customer service to enquire about tracking number. Blade hq is sweet ordered off them as a kid and came back and business looks booming. Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. We’re in this together! When I got to the store one of the knives had changed to being online-only, and the other two, although showing as being available online, were apparently no longer available. Only 8 left in stock - order soon. Read real customer ratings and reviews or write your own. Blade HQ should be flushed down crapper. Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. This kind of oversight is difficult to overlook however. | Welcome to www.BladeHQ.com. They lied to me about fulfilling an order. My experience was nothing but top shelf all the way. Some folks call it a sling blade, I call it a Kaiser blade. FREE Shipping. Partial refund when they shipped wrong item. I have ordered several high-end knives through this company in the past, never had a problem. Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. BladeHQ ranks 24th among Knives sites. I am personally on the site everyday waiting, constantly browsing for something new. I like Knife Center. So I ordered a Sebenza 31, right handed, with Damascus blade. 5.0 out of 5 stars 13. $9.95 $ 9. Brand new knife and the fit and finish and action are perfect. Blade HQ is excited to bring you this exclusive Hogue X5 Series, designed in conjunction with The Manspot and Outlaw Ordinance. Boker has been making knives and tools in the same area of Germany for over 300 years. 10 Blade HQ reviews. Knives . They said "their system isn't set up for exchanges." Blade HQ says they don't do exchanges, which makes no sense. Helpful (0) Unhelpful (0) Report. Blade HQ uses cookies to provide you a better user experience. WOW is sponsored by WE Knives. Perfect shave her head replacements. We’re in this together! Total BS! 2 purchases and no issues. Wouldn't even give me site credit told me I had to deal with the manufacturer. Wrong Order, No Exchanges. I always get my orders in 2-3 days four max. Spyderco Tenacious Value Folding Knife with 3.39" Black Stainless Steel Blade and Durable G-10 Handle - PlainEdge - C122GBBKP 4.7 out of 5 stars 1,155 $54.60 $ 54 . Blade HQ and BladePlay are AAA+++. This episode of Week One Wednesday is all about fixed blade knives.
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